Specialist Product Manager

at  Canadian National Railway

At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

JOB SUMMARY

The Specialist Product Management is responsible for working with cross-functional teams to design, build and roll-out customer-facing products. The Specialist Product manager role works closely with business partners, engineering, and other team members to plan and execute the product strategy. The role owns product roadmaps and works closely with the Business and Information and Technology (I&T) stakeholders to operationalize these roadmaps for initial development and evolution of the product. The Specialist, Product Manager (Customer Solutions) supports the full lifecycle of the product and as such seeks regular customer feedback related to the product to understand and improve customer satisfaction. The role ensures the product and related enhancements meet business needs based on market trends and CN objectives.

EXPERIENCE

Product Management

• Between 4-10 years of overall work experience
• Minimum 2-3 years of experience in product management or related role

o Demonstrated experience in engaging senior leaders and other stakeholders to support business decisions
o Experience in shaping, building, scaling and sustaining products
o Experience in diverse roles and increasing responsibilities across Business and I&T

o Experience in transportation and logistics companies*

• Any experience for these above would be considered as an asset

EDUCATION/CERTIFICATION/DESIGNATION

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business Administration or an equivalent degree and experience
• Master’s Degree in Engineering or Administration*
• Any designation for these above would be considered as an asset

TECHNICAL SKILLS/KNOWLEDGE

• In-depth knowledge of product management discipline
• Familiarity with the principles of design thinking as well as lean and agile software delivery
  About CN
  CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
  For internal candidates, note that the grade level of the position will depend on the employee’s experience.
  At CN, we are dedicated to building North America’s safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don’t apply unless they feel they fit the job posting at 100%. Even if you don’t see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at cnrecruitment@cn.ca.
  As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.