Specialist Software Support Italian & English (m/f/d)
at DocuWare GmbH
82110 Germering, Bayern, Germany -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 18 Jun, 2024 | Not Specified | 19 Mar, 2024 | N/A | Provision,Product Management,Software Development,Documentation,Mail,Sql,Cooperation,Operating Systems | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
WHY SHOULD YOU JOIN?
DocuWare stands for globally distributed, international teams and an open corporate culture that invites you to help shape it. Mobile Work and flexible working hours are part of our everyday life. Would you like to be part of an innovative company whose solutions are digitizing everyday work in a wide range of industries? In that case, we are happy to welcome you to the team.
You are real team player who likes to deal with complex software support requests and you always find a perfect solution? Databases, server operating systems and queries in SQL are no witchcraft for you? You live the thought “there’s nothing you can’t learn”? Perfect, we would really like to get to know you better!
- Support DocuWare´s partners and customers for requests 2nd and 3rd Level (IT/EN)
- Qualification & analysis of complex issues in virtual and cloud-based environments
- Provision of individual solutions, partly in cooperation with team colleagues
- Dealing with requests using remote tools, mail and telephone (no call center activity)
- Documentation of the processing steps in the central ticket system
- Coordination and cooperation with software development and product managemen
Responsibilities:
You are real team player who likes to deal with complex software support requests and you always find a perfect solution? Databases, server operating systems and queries in SQL are no witchcraft for you? You live the thought “there’s nothing you can’t learn”? Perfect, we would really like to get to know you better!
- Support DocuWare´s partners and customers for requests 2nd and 3rd Level (IT/EN)
- Qualification & analysis of complex issues in virtual and cloud-based environments
- Provision of individual solutions, partly in cooperation with team colleagues
- Dealing with requests using remote tools, mail and telephone (no call center activity)
- Documentation of the processing steps in the central ticket system
- Coordination and cooperation with software development and product management
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Application Programming / Maintenance
Other
Graduate
Proficient
1
82110 Germering, Germany
