Sr. Analyst, Omni Channel, Hard Discount Division

at  Loblaw Companies Limited

Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
In Hard Discount, our purpose is to Feed Everyone. With more than 440 Maxi and No Frills® locations across the country and more than 15,000 colleagues, we provide Canadians with easy access to life’s necessities. With a strong range of products and assortment, which flexes based on the needs and expectations of local demographics, our Hard Discount stores Feed Everyone.
As one of Canada’s Most Diverse Employers, we’re committed to Diversity, Equity and Inclusion. We promote leaders at every level and support our people to follow their passion. We have so much to offer, including a hybrid working model, comprehensive health and wellness benefits, on-site gym facility, Colleague Discount Program, Investment Savings programs and much more! Don’t wait, join our Hard Discount team today!
Reporting to the Senior Director, Hard Discount OMNI & Program Governance, the Senior Analyst , this role will be a part of a diverse and dynamic team that will support the online shopping experience for all food categories.
As a Sr. Analyst, Omni-Channel, you will drive online customer retention by using your knowledge in analytics to develop statistical analysis, derive practical insights and deliver accurate reporting from customer data. You’ll work collaboratively, using your experience in Customer Lifecycle marketing and retention strategies to deliver the high-impact customer strategies and personalization tactics that will grow our business. If you succeed at the intersection of data and marketing, and are customer driven, this is the place for you.
This is important work. Canadians are counting on us. So, whether you want to join the Loblaw family or are already an experienced member of the team, you will consider applying.

WHAT YOU’LL NEED:

• Undergraduate degree in a technical field (Mathematics, Statistics, Economics, Computer Science, etc.) or related experience in a technical field
• 3-5 years of hands-on experience in an analytical role and ability to work with relevant tools (SQL, Excel, BigQuery, Python/R/SAS, Omniture/GA etc.)
• Ability to generate relevant business and customer insights from large volumes of complex data
• Experience using data analysis and modelling to better understand customers, using transactional and behavioral data sets
• Comfortable building dashboards with data visualization tools (Looker, Data Studio, PowerBI, Tableau or similar)
• Hands-on experience with statistical analysis (Experimental Design, Hypothesis Testing, ANOVA, GLM, etc.) and advanced models (Decision Trees, Clustering, Time Series Analysis, etc.)
• Experience in Retail analytics (CRM, Loyalty, merch, promo) an asset
• Strong communication skills, and collaborative attitude
• Experience with Agile development practices is preferred
• Familiarity with Google Cloud Platform and associated tools (e.g. BigQuery, DataLab) is preferred
  Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
  If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
  We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

• Support the development, execution and measurement of data-driven marketing programs
• Use a variety of tools to derive deep and practical insights to inform marketing and communications strategies
• Implement and continuously optimize programs and initiatives that drive retention of online customers
• Design, test and measure direct marketing campaigns, personalization initiatives and promotional tactics
• Forecast, track, and analyze campaign performance to improve digital conversions and incremental opportunities
• Develop and maintain reports that contain practical metrics to monitor business performance and inform strategic decisions
• Automate and improve processes to support analytical throughput