Sr. BSA

at  Rogers Communications

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:
We are looking for a Sr. BSA who gets excited about challenges, and will cease every opportunity to apply the knowledge, experience, and resourcefulness within Rogers Corporate System’s Fraud, Settlements and Commissions team. Fraud and commissions team is seeking a Senior Business Systems Analyst to work with our product managers, business stakeholders, architects, developers, test teams, and vendors to elicit requirements and solutions that support the ongoing evolution of application landscape.

• Lead the assessment of business needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs and recommends options, risks, and cost vs. benefits.
• Collaborate with business stakeholders and cross-functional development teams to elicit, document, and analyze business requirements for new projects, system enhancements, or process improvements.
• Translate business requirements into detailed functional specifications for IT development teams.
• Create and maintain process flowcharts, data models, and other visual representations to illustrate current and proposed solution.
• Assist in the design of technology solutions that align with business requirements.
• Act as a liaison between business stakeholders and IT teams, ensuring clear communication and understanding of project objectives, status, and issues.
• Document and Present findings and recommendations to management concisely.
• Work with various business and delivery teams ensuring good, solid, well written requirements that allow IT delivery teams to create solutions that align to the requirements.
• Create and maintain requirements specification document, use cases and process models.
• Aids in the testing process by reviewing and validating test cases, participating in testing support activities, and documenting test results. This may include functional, user acceptance, and regression testing.
• Help business stakeholders prioritize and manage changing requirements.
• Collaborate with technical teams to design high-level system architectures that meet business needs.
• Communicate business requirements and functional specifications for the design and implementation of business solutions to multiple development teams.
• Collaborate with security and compliance teams to address vulnerabilities and mitigate risks.
• Ability to bridge the gap between business requirements and technical solutions while actively contributing to process improvement and organizational efficiency.
• Analyze the viability of the solution to meet delivery timelines, and quality.
• Support one or more complex business processes, requiring integration of technical solutions that may cross multiple functions of the business.
• Work with business partners to align technology solutions with business strategies.
• Work with Corporate system team members to support the development of the Commisions and Settlements Roadmap.
• Support all technical teams throughout all phases of the project.
• Drive end to end delivery working with the integrated development and QA teams ensuring delivery stays on track, defects are resolved in a timely manner per the SLA.