Sr Clerical

at  Motion Industries MOT

SUMMARY:

Under general supervision, the Senior Clerical role provides administrative and accounts receivable support to the branch. This role may provide guidance to less experienced Clerical roles.

EDUCATION & EXPERIENCE

• Typically requires a high school diploma or GED
• Three (3) to five (5) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Reliability, organization, and attention to detail required.
• Demonstrated ability to manage complex tasks and prioritize competing demands to meet deadlines.
• Strong ability to use Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Bookkeeping background preferred.
• Strong communication skills including written, verbal, and listening.

• Greets and assists all persons visiting the branch in a professional and courteous manner, routes them to the appropriate person.
• Sorts, distributes and sends incoming and outgoing mail, and faxes.
• Provides administrative support to sales associates and management team members including filing, data entry, and routine reports to identify open orders for expediting.
• Prepares cash sales deposit in accordance with company policy.
• Handles customer billing.
• Resolve past-due invoices and customer claims on a timely basis, including proactive identification of account issues.
• May handle customer returns.
• Assists less experienced Clerical roles with administrative duties and accounts receivable duties.
• Performs other duties as assigned.
• Answers all incoming calls in a professional manner, directs all calls, and takes accurate messages.