Sr. Clerk, Admin Servicing (Mailroom)

at  Carmax

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144
CarMax, the way your career should be!

DELIVER A WORLD-CLASS CUSTOMER SERVICE EXPERIENCE

Each year, CarMax Auto Finance helps more than 200,000 customers with their vehicle financing. We strive for a simple and seamless experience by offering fast, on-site financing, competitive terms, and convenient payment methods. Our teams understand that the purchase of your vehicle is just the beginning and we’re committed to being there for you throughout every step and milestone of your vehicle ownership.

QUALIFICATIONS AND REQUIREMENTS

• High school diploma or GED (required)
• 6 months related administrative experience (preferred)
• Ability to prioritize work and multi-task to meet multiple deadlines
• Strong attention to detail
• Basic computer, math, and communication skills

• Complete miscellaneous work requests to support the CarMax Customer Service department. This includes preparing and processing customer correspondence, data entry and account notation in company account management systems as a follow up to customer inquiries.
• Work with team members, other departments, store locations, and external vendors to resolve customer questions/concerns.
• Receive, sort, review and distribute incoming and outgoing mail
• Maintain office supplies
• Coordinate with vendors to service office machines