Sr Digital Sales Representative

at  Servicenow

Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we’re proud to be one of FORTUNE 100 Best Companies to Work For® and World’s Most Admired Companies™.
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Job Description
ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.
ServiceNow is currently seeking a highly driven Senior Digital Sales Representative (Senior MM Account Executive – for VIC) to join our expanding Digital Sales team. The Senior Digital Sales Representative (Senior MM Account Executive – for VIC) will be responsible for strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring these customers continue to get value from the NOW Platform. The candidate will be an individual with a demonstrable track record in strong account management, relationship management, business development and new pipeline generation ideally over digital tools within a business-to-business (B2B) capacity. They will collaborate with their team of Sales Specialists, Solution Consultants, Renewal Sales and Partners to exceed quota and achieve ongoing customer success.

WHAT YOU GET TO DO IN THIS ROLE:

• Meet or exceed Monthly, Quarterly and Annual sales objectives.
• Manage sales opportunities and business relationships primarily over the telephone and via digital means with influential contacts within Mid-Market Commercial clients in VIC.
• Drive C-level and Senior Executive relationship and prepare/conduct QBRs with clients.
• Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these.
• Strategically prospect within key verticals to develop new opportunities and pipeline
• Follow the Value Selling sales process to win new business, expand withing existing accounts and ensure contract renewals
• Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc.
• Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc.
• Working towards daily, monthly & quarterly KPI metrics such as incremental ACV from existing, new prospect meetings, pipeline generation, ACV bookings and Renewal Rates
• Occasional interstate travel for training and/or meetings may be required.
  Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

• A demonstrable track record of success with minimum of 5 years within a telesales and account management, and new business development. Previous experience selling into Government will be a plus.
• Experience in selling enterprise class solutions utilizing telephone and video conference technology.
• A thorough understanding of the sales process and the ability to navigate and progress complex sales cycles.
• Previous sales experience in service management automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) or SaaS technologies a big plus.
• Excellent presentation skills (and via web-based tools) will be a distinct advantage.
• Excellent listening, verbal and written skills.
• Attention to detail and Accuracy.
• Excellent relationship building skills – Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleagues
• Persistent and dependable, especially with attendance, deliverables and deadlines
• Able to adapt to a constantly changing environment; flexibility to work extended hours during peak periods if needed.
  Additional Information
  ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
  At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
  If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
  For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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