Sr. Fraud Solutions Strategist – Product/Channels/Segments – Payments

at  KeyBank

Location:
For Those Who Work At Home - Various, Ohio 44145
Job Summary:
As a Senior Fraud Solutions Strategist, you will be responsible for developing, implementing, and refining fraud prevention solutions and strategies to safeguard the bank and our clients against financial losses and reputational risks related to payment products such as ACH, Wires, Zelle and Billpay. Leveraging your expertise in fraud detection techniques and industry best practices, you will work cross-functionally with internal stakeholders to assess emerging threats, enhance detection capabilities, and optimize fraud prevention processes and client experience across KeyBank products, channels and line of business segments.

Job Responsibilities:

• Solutions Development: Develop comprehensive fraud prevention solutions and procedures aligned with industry regulations and organizational objectives.
• Strategy Formulation: Formulate and execute strategic initiatives to proactively identify and mitigate fraud risks across multiple channels and products.
• Risk Assessment: Conduct ongoing risk assessments to identify emerging fraud trends, vulnerabilities, and potential impact on the organization.
• Cross-functional Collaboration: Collaborate with internal stakeholders, including product, channel, line of business, technology, operations, legal, and compliance teams, to implement effective fraud prevention measures.
• Data Analysis: Analyze large datasets to identify patterns, anomalies, and potential fraudulent activities, using advanced analytical tools and techniques.
• Performance Monitoring: Establish key performance indicators (KPIs) and metrics to monitor the effectiveness of fraud prevention strategies and initiatives.
• Incident Response: Lead the response to fraud incidents, including investigation, root cause analysis, and remediation efforts.
• Regulatory Compliance: Stay abreast of evolving regulatory requirements and industry standards related to fraud prevention, ensuring compliance and adherence to relevant laws and regulations.
• Training and Awareness: Develop and deliver training programs to educate employees on fraud detection techniques, best practices, and reporting procedures.
• Continuous Improvement: Drive continuous improvement initiatives to enhance the efficiency and effectiveness of fraud prevention processes and systems.

Desired Skills:

• Prior experience in fraud, Authentication, or other related risk fields.
• Experience with electronic payments such as ACH, Wires, Zelle and Billpay.
• Ability to work across functional lines and organizational levels to drive results.

Required qualifications:

• 5+ years of experience in a project role in the financial services industry, ideally within Fraud
• Bachelor’s Degree/or equivalent experience.
• Experience with Agile project management practices - preferred
• Broad understanding across Payment Channels & Products, and Fraud Operations
• Proven track record of being able to drive projects from idea to execution
• Strong strategic thinking and problem-solving skills, evaluate options and develop a plan to address
• Ability to work cross organizational lines to drive results
• Ability to influence effectively at executive levels

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.

• Solutions Development: Develop comprehensive fraud prevention solutions and procedures aligned with industry regulations and organizational objectives.
• Strategy Formulation: Formulate and execute strategic initiatives to proactively identify and mitigate fraud risks across multiple channels and products.
• Risk Assessment: Conduct ongoing risk assessments to identify emerging fraud trends, vulnerabilities, and potential impact on the organization.
• Cross-functional Collaboration: Collaborate with internal stakeholders, including product, channel, line of business, technology, operations, legal, and compliance teams, to implement effective fraud prevention measures.
• Data Analysis: Analyze large datasets to identify patterns, anomalies, and potential fraudulent activities, using advanced analytical tools and techniques.
• Performance Monitoring: Establish key performance indicators (KPIs) and metrics to monitor the effectiveness of fraud prevention strategies and initiatives.
• Incident Response: Lead the response to fraud incidents, including investigation, root cause analysis, and remediation efforts.
• Regulatory Compliance: Stay abreast of evolving regulatory requirements and industry standards related to fraud prevention, ensuring compliance and adherence to relevant laws and regulations.
• Training and Awareness: Develop and deliver training programs to educate employees on fraud detection techniques, best practices, and reporting procedures.
• Continuous Improvement: Drive continuous improvement initiatives to enhance the efficiency and effectiveness of fraud prevention processes and systems