Sr. Manager, PSG IT – East Asia Pacific

at  Thermo Fisher Scientific

JOB DESCRIPTION

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an outstanding strategy for the near term and beyond. Take your place on our strong team, and help us make significant contributions to the world.
As a Pharma Services Delivery IT Regional Lead you will be responsible for the Information Technology Support function for the Region of Eastern Asia Pacific (EAPAC). You will contribute as a leader in the IT Service Delivery Leadership Team to development talent within the team and serve as a trusted technical advisor to business partners.

EXPERIENCE

• Bachelors Degree in Computer Science or equivalent.
• 7+ years of experience developing a team of IT professionals in a fast-paced, global environment.
• Previous experience in recruiting top talent and developing successful teams.
• Experience in leading a multi-lingual and multi-cultural technology focused team.
• Experience of working in a regulated environment with strong knowledge of Good Manufacturing Practices (GMP)
• Knowledge of Software Development Life Cycle (SDLC) and Computers Systems Validation (CSV) is required.
• Previous pharmaceutical experience with digital environments desired.

KNOWLEDGE, SKILLS, ABILITIES

• Broad knowledge of application software, digital support and IT security in a pharmaceutical or other highly regulated industry.
• Demonstrated leadership capability managing teams in a complex and diverse corporate environment to creatively solve problems and prioritize work
• Ability to work in a highly matrixed environment to mentor teams and resolve issues.
• Strong negotiating and influencing skills.
• Strong written and verbal communication skills.

• Lead the EAPAC regional IT Service Delivery Team to drive reliable application support, serve as a skilled technology leader, and ensure Quality.
• Serve as principle technology leader for Regional Service Issues and Requests and mentor local technology teams to improve IT service provided to business colleagues.
• Develop strong partnerships with global teams to deliver best in class service for the local partners.
• Collaborate with business colleagues to explore new technologies such as AI, automation, and robotics to accelerate productivity.
• Collaborate as a member of the PSG IT Service Delivery Leadership Team to develop digital support processes globally to meet business needs.
• Accelerate innovation through use of ITIL and Practical Process Improvement methodologies (such as Six Sigma, Lean, PPI etc).
• Collaborate with Global Technology and Digital teams to implement advanced, scalable solutions.
• Understand and guide use of the company’s system architecture standards and policies to ensure security, quality, and digital innovation.
• Lead a diverse and multi-cultural team to hire, train, and mentor talent that can enrich our digital and technology landscape.
• Own regional IT budgets, schedules, and talent utilization for regional technology delivery.
• Embody ThermoFisher 4i values: integrity, innovation, intensity, and involvement