Sr Manager, Sales Operations

at  Thermo Fisher Scientific

JOB DESCRIPTION

Thermo Fisher Scientific Inc. is seeking an individual with exceptional work behaviors and ambition to join our team as a Sr Manager, Sales Operations. As a world-class leader in the field of Information Technology, Thermo Fisher Scientific is at the forefront of innovation, enabling our customers to make the world healthier, cleaner, and safer.

POSITION SUMMARY:

The Senior Manager for Sales Enablement & Tools lead the team responsible for introducing and maintaining our sales tools & processes. This role will oversee the development, implementation, and utilization of our sales tools & processes in partnership with IT, global Marketing, Sales and Commercial Excellence. Currently tooling is limited to SFDC, but this is expected to expand to CPQ and other sales tools.

• Build Sales enablement & tools roadmap which aligns with Commercial strategy.
• Introduce/Roadmap best practices, new tools and technology to accelerate sales team success (examples: digital infrastructure to AI, machine learning)
• Identify, resource and lead execution of roadmap projects (examples: SFDC enhancements, CPQ roll out)
• Establish business reporting and analytics to monitor and drive tool utilization.
• Keep up to date with latest sales tool developments and leverage best practices.
• Contributing member of the sales tool Steering Committees
• Oversee projects with a focus of enhancing sales effectiveness in commercial operations.
• Develop and implement governance policies, procedures & processes to ensure data is defined and maintained effectively.
• Partner with IT team to deliver sales tool functionality which is consistent with the business needs.
• Establish training and support tools to facilitate effective sales tool utilization by the user community.
• Develop direct team through coaching & mentoring.