Sr. Manager, Salesforce Marketing Cloud Campaigns

at  DaVita

2000 16th St, Denver, Colorado, 80202-5117, United States of America
At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work.
Are you passionate about designing transformative experiences for patients? Our growing patient experience team is looking for unique talent to optimize and reimagine the experiences we deliver. We are looking for a Salesforce Marketing Cloud Campaign Deployment Sr. Manager to serve as a key subject matter expert for our enterprise use of Salesforce Marketing Cloud to design and deploy complex and sophisticated multichannel patient journeys. You’ll lead a team of Salesforce Marketing Cloud leads.
As a Salesforce Marketing Campaign Deployment Sr. Manager, you will manage the technical design and deployment of multi-channel campaigns, including website, emails, SMS, and telephonic, designed to deliver personalized experiences while driving business results. The ideal candidate will have deep understanding of Salesforce Marketing Cloud, and Data Cloud to build audience segments and drive journey development within an agile framework.
This is a highly visible role at the forefront of DaVita’s focus on patient-centered care.
Here’s what you can expect as a Salesforce Marketing Campaign Deployment Sr. Manager at DaVita:

EDUCATION AND EXPERIENCE

• 8+ years of experience with Salesforce Marketing Cloud (Marketing Cloud Administrator Certification).
• Bachelor’s degree required, MBA or other related graduate-level degree a plus.
• Proficiency in HTML/CSS; ability to create and code3+ years’ experience managing individuals.
• Deep understanding of Marketing Cloud, SMS, and email campaigns
• Proficient in data platforms, specifically CDPs, CRM, MDM, channel communication delivery tools, material delivery, campaign management strategy, and communication fulfillment platforms.
• Knowledgeable about B2C marketing automation and operations best practices.
• Experience working within an agile framework, enabling iterative campaign development and deployment.
• Ability to build strong relationships across multiple lines of business
• Experience in using data to derive insights, produce regular reporting, and perform A/B testing
• Experience with Agile framework is preferred
• Critical Competencies:
• Effective communication, facilitation, presentation, and interpersonal skills.
• Natural talent to build relationships
• Self-motivated, collaborative, responsive, and organized.
• Ability to meet to work well in a fast-paced environment, under tight deadlines and handle multiple priorities.
• Strategic thinker, challenging the status que and continuously identifying and driving improvements.
• Is “hands on” in the solution and is comfortable engaging in technical conversations with strategists, marketers, data architects, and engineers.
• Passionate about patient experience
• Can adapt to an iterative build out mindset where full capabilities of SFMC will be rolled out over time.
• Can interpret and translate metrics into insightful analysis to drive changes for future campaign design.
• Attracts, develops, and retains talent within their lane. Salesforce data cloud and Marketing cloud certifications

Here is what you can expect when you join our Village:

• A “community first, company second” culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. Enter text here

Travel: Variable but usually minimal (determined by project needs to be in a specific location for successful delivery)
Nights/Weekends: Variable but usually minimal (determined by project needs for go-live outside of core business hours)
Join us as we pursue our vision “To Build the Greatest Healthcare Community the World has Ever Seen.”
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.

Please refer the Job description for details