Sr.Mgr-Data Science

at  American Express

YOU WILL BE PART OF AN ENERGETIC A.I./MACHINE LEARNING CROSS-FUNCTIONAL TEAM, COLLABORATING WITH VARIOUS BUSINESS/PRODUCT PARTNERS (E.G. CREDIT, FRAUD, RISK, WEB, MOBILE, MARKETING, ENTERPRISE AUTOMATION, ETC.) TO DRIVE A COHESIVE SET OF SOLUTIONS ENABLING THE EVER-GROWING STRATEGIC CAPABILITIES IN THE AI FIELD.

This role resides within American Express Technology (AET) - Enterprise Services Decision Science Center of Excellence (CoE).

QUALIFICATIONS:

• Master’s Degree in Computer Science, Computer Engineering, Information Systems, or related STEM fields. PhD degree preferred.
• Proven track record on producing outstanding research results (Journal and/or Conference publications, and patterns) is a must.
• 5+ years full lifecycle product development and engineering leadership in highly available, highly scalable, high throughput systems
• 5+ years of experience in building and delivering sophisticated solutions that leverage various AI solutions, machine learning algorithms or technologies and are able to scale optimally.
• Expert in at least one of the following fields:
  o Generative AI
  o Machine Learning
  o Deep Learning
  o Reinforcement Learning
  o Natural Language Processing
  o Optimization
  o Probabilistic Inference
  o Information Retrieval
  o Recommendation Systems
  o Bayesian Inference

o Advanced time series forecasting

• Hands-on Experience with most of the following open-source solutions:

o Orchestrate: Airflow, Kubeflow Pipelines, ML Run
o Container: Docker, Kubernetes, Mesos + Marathon
o Model Serving: Kubeflow KF Serving, TF Serving, Seldon-Core, MLflow
o Observability: Prometheus, Grafana, Elasticsearch
o Development:
§ Programming Language: Python, Java, Scala, Julia
§ IDE: Notebooks, PyCharm, VS Studio
§ Machine Learning: TensorFlow, Keras, ScikitLearn, H20.ai, XGBoost, MXNet
§ Feature Store: Hopsworks, Feast, or other purposed built Feature Store

§ Model Format: ONNX, PMML

• Ability to convey complex, technical subject matter in a clear and straightforward manner; demonstrated ability to effectively communicate through written and oral presentations with all levels of the organization
• Solid project management skills with the ability to juggle multiple priorities simultaneously in a fast-paced environment
• Hands-on Experience with GCP and/or AWS is a plus.

QUALIFICATIONS

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job ID 24002296

• Combine A.I./Machine Learning and Technology knowledge to implement highly scalable solutions to solve real-world problems in areas such as Generative AI, Personalization, Image Recognition, Speech Recognition, Natural Language Processing, Best Next Action, and Time Series predictions
• Build solutions from identifying business problems, to collecting training dataset, to analyzing data, to modeling, to validating and to delivering production grade solutions at scale.
• Research latest related academic papers and test nascent ideas which can potentially solve new business problems and enhance existing solutions.
• Responsible for developing and defining deployment strategies for production quality AI solutions in Cloud infrastructure at scale
• Drive both high-level and detailed technical designs and conduct design reviews as needed
• Responsible for health and quality of the code across the portfolio, including leadership over innovation, functional testing, and CI/CD tool integration
• Provide technical mentorship to team members at junior levels
• Actively participate in business and technical discussions and forums across Amex