Sr Product Manager, Consumer

at  Porch

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home.
As a leader in the home services software-as-a-service ("SaaS") space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.
In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.
Job Title: Senior Product Manager, Consumer
Location: United States
Workplace Type: Remote

JOB SUMMARY

The future is bright for the Porch Group, and we’d love for you to be a part of it as our Senior Product Manager.
Are you passionate about solving customer problems? Do you get excited about the idea of launching a service that makes managing the home simple? Porch is looking for a seasoned, customer-centric Senior Product Manager to guide the long-term vision and strategy for the customer facing product across the Porch Moving Group.
Your job will be to define and drive implementing our service marketplace, to help us deliver an industry-leading customer experience for millions of homeowners. We’re making homeownership simple and disrupting the 500B home services industry, and we want you to be a part of it!
As a Senior Product Manager at Porch, you’re an owner. You’re responsible for the vision, strategy, roadmap, and delivery of products that delight our customers. This role requires you to combine your passion for helping customers with your technical expertise to ensure we’re building solid and scalable technology to grow our business. You’ll be comfortable with ambiguity, thinking big and diving deep. You’ll be responsible for helping grow our business by working with customers to define and prioritize requirements for our products. This role will require strong leadership skills, technical expertise, and a passion for customers as you help shape our company’s direction in the coming years.

• Set the strategy for the consumer side of our moving services marketplace and evangelize the vision with the organization, from customer acquisition to checkout to retention
• Create and manage the consumer product roadmap - gather detailed business opportunities and turn them into the epics and stories that set the direction for the engineering team.
• Enable customer advocacy in solution design and prioritization.
• Define and prioritize new features and strategic initiatives to drive Porch Moving Services Marketplace adoption, repeat usage, support revenue growth, and customer satisfaction.
• Facilitate trade-off decisions between investment, schedule and customer benefit.
• Conduct customer research and use data to drive the development and prioritization of new products and product improvements.
• Build successful partnerships with business owners, product managers, UX, analyst and engineers to deliver on your product roadmap.
• Work to continually improve the customer experience throughout the entire customer journey by defining success criteria for your product and using data to gather signals that will inform future investment decisions.
• Operate autonomously; drive programs end to end including business goals,technical solution, launch planning and execution.
• Instill a test & learn culture with high velocity A/B testing; embed AI into day to day activities
• Have a passion for product: conceiving, designing, building, and shipping it. You should be a product geek and a maven of all things product.