Sr. Project Manager

at  Prodege LLC

Step into a role where your work genuinely matters. Join our project management team, celebrated for consistently delivering satisfaction to our clients. In this pivotal position, you play a crucial role in our growth, crafting outstanding experiences that build enduring partnerships and encourage clients to return. Your efforts will not only sustain our competitive edge but also reinforce our reputation as the trusted leader in Market Research technology solutions. This opportunity is perfect for those looking to make a significant, authentic impact in a dynamic environment.

THE MUST HAVES: (EX: JOB CANNOT BE DONE WITHOUT THESE SKILLS, EDUCATION, EXPERIENCE, CERTIFICATIONS, LICENSES)

• 6+ years of market research experience ideally within the project management/operations function or with relevant experience in managing market research projects from inception to completion
• Bachelor’s degree or equivalent work experience
• Solid understanding of market research principles, methodologies, and best practices
• Highly effective and influential communicator with strong interpersonal skills to build strong relationships with clients and team members across a global environment.
• Proven track record of successfully leading and managing complex projects with a results-driven approach
• Strong organizational, prioritization, eye for detail, time management, and critical thinking skills.
• Ability to work in a fast-paced, high-energy environment
• Knowledge of project management tools and concepts
• Passion for learning new technologies.
• Proficient with Word & Excel
• proficient with G Suite (Gmail, Google Sheets, Google Docs, Google Drive, Google Sites)Well versed with survey scripting and data reporting platforms (e.g. Qualtrics, Decipher, Confirmit, Dimensions, etc.)

THE NICE TO HAVES: (EX: PREFERRED ADDITIONAL SKILLS, EDUCATION, EXPERIENCE, CERTIFICATIONS, LICENSES)

• 4+ years of client-facing experience
• Familiar with CRM-based solutions is a plus (i.e NetSuite, Salesforce, etc)

• Manage market research projects of varying scale and complexity, emphasizing complex studies and high-priority accounts.
• Assume project ownership while working in a team environment to meet client needs.
• Create a project roadmap that clearly defines goals, timelines, and the parties involved in meeting the project objectives.
• Provide a high level of client service to build long-term relationships with clients, ensure client objectives are met, provide optimization recommendations, and maintain clear and effective communication throughout the project lifecycle.
• Solid skillset with various research methodologies within the quantitative and qualitative market research space. (e.g.; max/diff, conjoints, market sizing, mobile / geo-fencing studies, IHUTs, online focus groups etc.
• Highly knowledgeable in best practices for conducting market research throughout the entire research process (e.g.: from screening logic to question types to fielding and data delivery)
• Collaborate with internal stakeholders and delegate tasks to team members to ensure we deliver excellence to our clients
• Manage all aspects of project/study execution, helping guide the client, team members, and any external partners through all critical project lifecycle including:
• Leading kick-off meetings with clients, partners, and internal stakeholders
• Questionnaire ‘logic & content’ review and optimization for survey programming
• Survey scripting
• Sample & quota design
• Survey program testing
• Fieldwork launch and data quality checks
• Fieldwork monitoring
• Fieldwork close
• Data Processing delivery (ensuring accuracy)
• Data visualization support
• Invoicing
• Project debriefs
• Manage and maintain the highest quality standards in all aspects of delivery and data and meeting project timelines.
• Proactively identify, troubleshoot, escalate, and resolve project issues and changes that impact timing, require additional fees (scope creep), and effectively communicate these areas to internal team members, stakeholders, and clients.
• Coordinate and manage third-party vendors and outsourcing vendors to deliver the highest levels of client satisfaction.
• Supports existing account relationships to ensure they remain healthy, productive, profitable, and mutually beneficial with the goal of securing repeat business
• Responsible for reporting and effectively communicating project metrics (i.e.; incidence rate, completion rate, timelines, and client preferences to internal stakeholders and colleagues.)
• Maintain a positive example for junior and global staff; including mentoring and helping develop their project management skills, fostering a culture of learning and growth.