Sr Project Manager/Project Manager Digital Marketing (m/f/x)

at  DHL

KNOWLEDGE, SKILLS AND EXPERIENCE:

• University degree in Business Administration, Marketing or IT
• At least 5-7 years of work experience in digital marketing field with proven track record of project management and delivery
• High affinity to digital marketing and its numerous dimensions, whether it be the technology & platforms to enable, the channels & touchpoints to deploy, or the principles such as user-centricity to optimize
• Expert knowledge of Digital Content Strategy, User Experience and Search Engine Optimization
• Good understanding and practical experience of Content Management Systems and platforms for multiple country/language website management, preferably Adobe Experience Manager
• Ideally knowledge of the business of DPDHL group, the various business units, business models, customers and products OR at least experience within a multinational with equivalent organizational complexity
• Team player with ability to lead, motivate and support team members
• Robust stakeholder management and communication capability
• Proactive mindset with a willingness to go the extra mile!

PRINCIPAL ACCOUNTABILITIES:

• Develop collaborative relationships with Global Website Owners (GWOs) across all DHL BUs and CD02
• Establish and manage regular touchpoints with GWOs for strategic alignment on DHL.com plans and requirements, including yearly roadmap and quarterly business reviews
• Lead and/or support consultation, planning and execution of dhl.com related projects relating to content management & deployment, functionality enhancements & improvements, UX & design optimization, or front/back-end technical developments
• Serve as the team’s subject matter expert on UX and SEO topics, and develop plan for upskilling the team on these topics
• Contribute to the ongoing process improvement and optimization along the content lifecycle process, bridging the requirements of the internal stakeholders with the tools & processes
• Track, manage and ensure overall quality and timeliness of digital marketing activities and/or projects
• Serve as a link and point contact to XBU/BU project and stakeholder teams