Sr. Qualitative Product Researcher, Identity

at  Pinterest

About Pinterest:
Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.
Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.
Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.
As a Senior Researcher on our Trust and Safety team, you will play a crucial role in ensuring the integrity and security of our user experience on Pinterest. Your work will focus on protecting people’s accounts, identifying new authentication methods, and exploring opportunities for users to manage their multiple identities on Pinterest. Additionally, you will have the opportunity to partner with another researcher to guide Pinterest’s approach to ensuring we remain a trusted and safe space for our users, especially teens.

• Define a research roadmap, in partnership with product, design, and engineering stakeholders
• Conduct research that varies in approach, scale, scope, and timeframe across multiple work streams, making sure to work on the right project at the right time
• Select and communicate the appropriate method or mix of methods (ranging from usability testing, diary studies, semi-structured interviews, participatory workshops, and everything in between)
• Proactively communicate and share research findings with product team in compelling, actionable, and engaging ways
• Build strong relationships as a strategic partner with Product, Design, Engineering, Content Design, and Data Science to identify high impact work and ensure it lands within the organization
• Collaborate with staff-level researcher on forward-looking strategic research projects