Sr. Salesforce Engagement Manager
at NeuraFlash
Remote, Oregon, USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 02 Sep, 2024 | Not Specified | 04 Jun, 2024 | 5 year(s) or above | Communication Skills,Software Solutions,Amazon,Software Development,Writing,Scales,Salesforce,Project Delivery,Program Management | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ABOUT NEURAFLASH:
We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, MuleSoft, and Einstein Analytics. We are experts in building experiences grounded in data that transform and optimize the employee and customer journey.
QUALIFICATIONS:
- 7+ years of consulting experience in delivery leadership relative to iterative software development as a Project Manager, Program Lead, Engagement Lead, and similar roles leading complex projects
- 5+ years of experience leading customer engagements of 15+ individuals
- 5+ years of experience selling and delivering business solutions on the Salesforce platform; demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across Salesforce clouds
- Strong experience with Salesforce, Amazon Connect, Contact Center technology implementations, or Salesforce Field Service / Revenue Cloud highly preferred
- Experience in all phases of services delivery, software development, and testing life cycles
- Expert in agile software delivery methodologies: Scrum, Kanban, SAFe, and Lean
- Expert at project delivery, including all aspects of program management and the SDLC
- Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies
- Experience with building out project and program teams and organizing programs for success
- Experienced in management with a strong history of mentoring others
- Demonstrated track record of writing SOWs, reviewing proposals with clients and negotiating contracts
PREFERRED SKILLS:
- Passion for delivering software solutions, building Salesforce, Amazon and other software solutions with state-of-the-art technology
- Outstanding verbal and written communication skills to audiences of all levels including client-facing skills
- Eager to embrace challenging situations and enjoys solving complex problems
- Proven ability to work cross-functionally
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
Graduate
Proficient
1
Remote, USA
