Sr. Services Technical Project Manager

at  UKG Ultimate Kronos Group

COMPANY OVERVIEW

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?

DESCRIPTION & QUALIFICATIONS

Description

UKG is seeking energetic, customer-focused individuals to implement our full suite HCM offering into within our Enterprise customer segment. A Project Manager within the Enterprise team is responsible for planning, managing, and leading a team to implement projects for large, complex customers within North America. Qualified candidates will have experience managing multiple projects simultaneously, some with multiple phases. This Technical Project Manager will be responsible for integrations, B.I., and customs.

• Provide Project Management expertise to successfully lead a sub-set of project deliverables - typically integrations, customs, and reporting.
• Follow UKG’s implementation methodology.
• Create, communicate, and manage detailed task lists, project plans, and RAID logs
• Manage and drive issues to closure
• Identify, discuss, and mitigate project risks
• Set and manage expectations for project deliverables with the project team
• Manage changes to project scope, schedule and resources
• Prepare, coordinate, and lead meetings between customers and appropriate UKG Team members
• Ensure project sign-offs and artifacts are completed
• Hold both customers and team members accountable for meeting their project commitments
• Effectively communicate with all project stakeholders from individual contributors to executives

Qualifications

Basic Qualifications:

• 3+ years’ experience project managing HCM implementations with external customers
• Ability to travel up to 25%

Preferred Qualifications:

• Strong leadership presence
• Excellent communication, customer service, and consulting skills
• Must be organized with time management skills to deliver on multiple tasks and projects under tight deadlines
• Ability to handle ambiguity and adapt to changing requirements, processes, tools, and resources
• General Business Acumen
• Bachelor’s degree or equivalent experience
• PMP Certification preferred

• Provide Project Management expertise to successfully lead a sub-set of project deliverables - typically integrations, customs, and reporting.
• Follow UKG’s implementation methodology.
• Create, communicate, and manage detailed task lists, project plans, and RAID logs
• Manage and drive issues to closure
• Identify, discuss, and mitigate project risks
• Set and manage expectations for project deliverables with the project team
• Manage changes to project scope, schedule and resources
• Prepare, coordinate, and lead meetings between customers and appropriate UKG Team members
• Ensure project sign-offs and artifacts are completed
• Hold both customers and team members accountable for meeting their project commitments
• Effectively communicate with all project stakeholders from individual contributors to executive