SR. SYSTEMS ANALYST

at  Compass Technology

WHO WE ARE

Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations.
Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more.
Compass Group is the leading foodservice management and support services company, with $26 billion in revenue in 2023.
In 2023, Compass Group was named one of Forbes’ America’s Best Large Employers along Springbuk’s Healthiest 100 Workplaces in America (since 2019).

JOB SUMMARY

Compass Digital is the innovation company within Compass Group, creating cutting-edge digital retail experiences for universities, hospitals, corporate offices, sports and entertainment venues, and beyond. The Project Manager position offers a unique opportunity to gain exposure leading impactful enterprise-wide business initiatives in a Fortune 500 company.
This position will be supporting Canteen, a sector of Compass Group, focused on unattended retail solutions for clients and consumers across the US. This role will be responsible for functional and systems analysis efforts related to enhancements of Canteen’s existing line of business applications.

The Sr. Systems Analyst is responsible for providing system analysis, configuration, QA, and escalated support for Enterprise level applications. This includes the following responsibilities:

• Work directly with business team members, third party technology vendors, developers, and user community to identify business needs and interpret them as application requirements.
• Draft requirements and specifications documentation, complete to signoff and validate deliverables to specifications.
• Work on backlog grooming, collaborate with other analyst and developers, along with Product Owner and Business to ensure backlog is populated with the granular stories needed for development.
• Function as primary liaison between business and developers to ensure understanding of documented system requirements.
• Ensure standards are maintained related to documents and deliverables.
• Write and execute functional test scripts and coordinate with other analysts for system integration testing.
• Evaluate system deliverables to ensure they are free of defects and meet the quality standards of the department.
• Perform analysis and critical thinking required to troubleshoot application-related issues and assist in the resolution.
• Learn a very complex business and facilitate projects and decisions across many disparate user groups.

QUALIFICATIONS:

• Bachelor’s degree required.
• 3-5 years of experience in functional analysis role.

SPECIAL SKILLS AND/OR TRAINING DESIRED:

• Experience working in an Agile / Scrum environment.
• Formal training or certification in Business Analysis, group facilitation, or project/product management
• Experience with Azure DevOps
• SQL skills and ability to read stored procedures and understand desired functionality within the SP, parameters, and data flow.
• Experience in a technical/system/integrations analyst role

QUALIFIED CANDIDATES MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THIS POSITION SATISFACTORILY WITH OR WITHOUT A REASONABLE ACCOMMODATION. DISCLAIMER: THIS JOB POST IS NOT NECESSARILY AN EXHAUSTIVE LIST OF ALL ESSENTIAL RESPONSIBILITIES, SKILLS, TASKS, OR REQUIREMENTS ASSOCIATED WITH THIS POSITION. WHILE THIS IS INTENDED TO BE AN ACCURATE REFLECTION OF THE POSITION POSTED, THE COMPANY RESERVES THE RIGHT TO MODIFY OR CHANGE THE ESSENTIAL FUNCTIONS OF THE JOB BASED ON BUSINESS NECESSITY. WE WILL CONSIDER FOR EMPLOYMENT ALL QUALIFIED APPLICANTS, INCLUDING THOSE WITH A CRIMINAL HISTORY (INCLUDING RELEVANT DRIVING HISTORY), IN A MANNER CONSISTENT WITH ALL APPLICABLE FEDERAL, STATE, AND LOCAL LAWS, INCLUDING THE CITY OF LOS ANGELES’ FAIR CHANCE INITIATIVE FOR HIRING ORDINANCE, THE SAN FRANCISCO FAIR CHANCE ORDINANCE, AND THE NEW YORK FAIR CHANCE ACT. WE ENCOURAGE APPLICANTS WITH A CRIMINAL HISTORY (AND DRIVING HISTORY) TO APPLY.

Compass Technology maintains a drug-free workplace.
Applications are accepted on an ongoing basis.

The Sr. Systems Analyst is responsible for providing system analysis, configuration, QA, and escalated support for Enterprise level applications. This includes the following responsibilities:

• Work directly with business team members, third party technology vendors, developers, and user community to identify business needs and interpret them as application requirements.
• Draft requirements and specifications documentation, complete to signoff and validate deliverables to specifications.
• Work on backlog grooming, collaborate with other analyst and developers, along with Product Owner and Business to ensure backlog is populated with the granular stories needed for development.
• Function as primary liaison between business and developers to ensure understanding of documented system requirements.
• Ensure standards are maintained related to documents and deliverables.
• Write and execute functional test scripts and coordinate with other analysts for system integration testing.
• Evaluate system deliverables to ensure they are free of defects and meet the quality standards of the department.
• Perform analysis and critical thinking required to troubleshoot application-related issues and assist in the resolution.
• Learn a very complex business and facilitate projects and decisions across many disparate user groups