SSC Administrative Assistant

at  MaKami College

Work in a purpose driven career with MaKami College, a provincially licensed college that has been helping students for over 20 years with locations in Edmonton and Calgary, Alberta.
MaKami College offers students in-person, online, and blended programs in Massage Therapy, Health Care Aide, Business Administrative Assistant, Medical Office Assistant, and more. Rapidly growing, we are working to expand our campuses into cities across Canada, and continuously working to add programs to our course catalogue. We work with our team to grow and develop in areas they are passionate about, focusing on our MaKami Pillars - Leadership, Professionalism, Helpfulness, and Inspiration. MaKami team members are provided with many opportunities for professional career growth in a fulfilling and dynamic work environment.
The MaKami team is passionate about creating generational change through education, and we provide the tools and a safe environment for our staff to change the lives of our students and their families.
As MaKami College continues to grow we have an exciting opportunity for an Administrative Assistant to join our Strategic Academic Learning Team (SALT). The SALT works closely with our students, to support them throughout their time with MaKami College. If you have a passion for helping other and working with people, this could be the perfect position for you.

Major Accountabilities/Responsibilities (Including but not limited to the following):

• Reviewing student requests, carefully assess student inquiries and requests, provide timely and accurate responses.
• Handle administrative tasks such as filing, typing, copying, faxing, and scanning documents.
• Maintain confidentiality while managing sensitive information for colleagues and students.
• Coordinate student appointments for the Student Succes Centre (SSC) Supervisor and other team members.
• Book appointments for Wellness, Disability funding, Learning Support, and Attendance sessions.
• Collaborate with the Learning Assistant Supervisor to manage schedules efficiently.
• Support Strategic Academic Learning Team (SALT) supervisor and manager with administrative tasks as needed.
• Identify academically struggling students and connect them with potential SSC services.
• Create workshops based on suggestions from various faculties.
• Assist students with disability-related applications.
• Track tutoring sessions and determine required services.
• Communicate with Alberta student loans regarding Disability funding requirements.
• Keep Learning Assistants informed of curriculum updates and manage their training effectively.
• Send emails to students who are not attending classes.
• Work closely with the Student Advisory Services (SAS) team and faculty and ensure students receive the best possible service.

EDUCATION & EXPERIENCE:

• Hold a Diploma or Certificate in Office Administration from a recognized institution.
• Possess a minimum of two years’ experience in an administrative role.
• Demonstrate high proficiency in Microsoft Office Suite products (Excel, Word, PowerPoint).
• Exhibit excellent verbal and written communication skills, including grammar and spelling.
• Familiarity with office administration procedures.
• Previous experience using Calendar Spot is advantageous.

SKILLS AND ATTRIBUTES:

• Ability to manage multiple and changing priorities.
• Strong attention to detail.
• Effective organization and planning skills.
• Excellent telephone etiquette.
• Positive, cheerful, and helpful attitude.
• Ability to build strong internal relationships.
• Works efficiently and with integrity under pressure.
• Demonstrates a high level of professionalism, confidentiality, and discretion.
  Qualified candidates should reply to this ad with their cover letter and resume. This position will remain open until a suitable candidate is found. We thank all applicants for their interest, but only those who meet our criteria will be contacted to continue in our process

• Reviewing student requests, carefully assess student inquiries and requests, provide timely and accurate responses.
• Handle administrative tasks such as filing, typing, copying, faxing, and scanning documents.
• Maintain confidentiality while managing sensitive information for colleagues and students.
• Coordinate student appointments for the Student Succes Centre (SSC) Supervisor and other team members.
• Book appointments for Wellness, Disability funding, Learning Support, and Attendance sessions.
• Collaborate with the Learning Assistant Supervisor to manage schedules efficiently.
• Support Strategic Academic Learning Team (SALT) supervisor and manager with administrative tasks as needed.
• Identify academically struggling students and connect them with potential SSC services.
• Create workshops based on suggestions from various faculties.
• Assist students with disability-related applications.
• Track tutoring sessions and determine required services.
• Communicate with Alberta student loans regarding Disability funding requirements.
• Keep Learning Assistants informed of curriculum updates and manage their training effectively.
• Send emails to students who are not attending classes.
• Work closely with the Student Advisory Services (SAS) team and faculty and ensure students receive the best possible service