Staff Assistant III

at  Utah State University

Overview:
The Division of Community and Campus Engagement at Utah State University (USU) Eastern is seeking a highly organized and people-oriented person to serve as a Staff Assistant III in the division. This position performs a variety of administrative support, clerical duties, and project management for the Director of Community and Campus Engagement and others.

Responsibilities:

• Provides direct administrative support for the Director of Community and Campus Engagement (C&CE) and others, including scheduling appointments, coordinating meetings/conferences/events, coordinating travel, and maintaining/ordering office supplies.
• Provides support to the teams and personnel in the Division of C&CE.
• Performs office duties, including answering phones, directing calls to appropriate parties, data entry, taking meeting notes, creating or reorganizing files, creating and processing forms, keeping records as appropriate, and other general duties as assigned.
• Coordinates with various entities to ensure projects are on target, including performing outreach, meeting set up, and follow through with university staff.
• Serves as a liaison with other departments and constituencies in the resolution of matters concerning the activities and operations of the department.
• May write, edit, and coordinate the development of promotional materials, educational materials, training manuals, newsletters, and/or brochures, as requested.
• May create and maintain website and social media content.
• May hire, train, supervise, and evaluate part-time or student employees.
• May calculate and prepare monthly budget reports, assisting the director with budgets and finances.
• Greets and directs visitors.
• Sort, screen, and distribute incoming and outgoing mail.
• Composes and word-processes various standard documents, correspondence, and reports.
• Receives and processes advancement donations.
• Conducts research, compiles data, and prepares papers for consideration and presentation by executives, committees, and directors.
• Assists students, staff, and superiors with highly varied, complex, and non-recurring questions and/or problems.
• May work independently to provide high-level administrative support to a large or complex program.
• Other duties, as assigned.

Qualifications:

MINIMUM QUALIFICATIONS

• Four years of experience; or an associate degree/technical training plus two years of experience; or a bachelor’s degree is required.

PREFERRED QUALIFICATIONS

• Knowledge and experience with USU policies and procedures
• Knowledge of Banner, Service Now, Argos, Curriculog, EZ BUY, ServiceNow, Millennium, and Asset View
• Proficient in using Canva and Qualtrics

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent interpersonal skills, including the ability to act with tact and discretion.
• Able to be energetic, dynamic, motivated, responsible, and a leader.
• Good at being able to brainstorm and collaborate well with other colleagues, sometimes across multiple campuses.
• Skilled at being autonomous, hardworking, well organized, and take initiative without direct supervision.
• Excellent at completing assignments while balancing multiple tasks at one time, all without direct supervision.
• Comfortable with ongoing assessment and change.
• Skilled with computer programs and related software, especially Microsoft Outlook, Word, Excel, and PowerPoint
• Excellent critical thinking skills.
• Skilled in creative problem solving.
• Skilled with basic office equipment, including printers, copiers, and telephone systems.
• Strong verbal and written communication skills, including the ability to connect with people from various backgrounds and cultures.
• Ability to handle sensitive and confidential business data and personal information.
• Knowledge of University policies and procedures.
• Excellent customer service skills.
  Required Documents:

Along with the online application, please attach:

• Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
• Name and contact information for 3 professional references to be entered into Candidate Profile
• Cover letter to be typed/pasted at the end of your application

Document size may not exceed 10 MB.
Advertised Salary: Minimum $36,320; Commensurate with experience and education, plus excellent benefits ADA:
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.
University Highlights:
Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.
Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.
The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu.

• Provides direct administrative support for the Director of Community and Campus Engagement (C&CE) and others, including scheduling appointments, coordinating meetings/conferences/events, coordinating travel, and maintaining/ordering office supplies.
• Provides support to the teams and personnel in the Division of C&CE.
• Performs office duties, including answering phones, directing calls to appropriate parties, data entry, taking meeting notes, creating or reorganizing files, creating and processing forms, keeping records as appropriate, and other general duties as assigned.
• Coordinates with various entities to ensure projects are on target, including performing outreach, meeting set up, and follow through with university staff.
• Serves as a liaison with other departments and constituencies in the resolution of matters concerning the activities and operations of the department.
• May write, edit, and coordinate the development of promotional materials, educational materials, training manuals, newsletters, and/or brochures, as requested.
• May create and maintain website and social media content.
• May hire, train, supervise, and evaluate part-time or student employees.
• May calculate and prepare monthly budget reports, assisting the director with budgets and finances.
• Greets and directs visitors.
• Sort, screen, and distribute incoming and outgoing mail.
• Composes and word-processes various standard documents, correspondence, and reports.
• Receives and processes advancement donations.
• Conducts research, compiles data, and prepares papers for consideration and presentation by executives, committees, and directors.
• Assists students, staff, and superiors with highly varied, complex, and non-recurring questions and/or problems.
• May work independently to provide high-level administrative support to a large or complex program.
• Other duties, as assigned