Staff Engineer, Customer Dashboard

at  Ascenda Loyalty

NICE TO MEET YOU! WE ARE ASCENDA

Ascenda provides the rewards infrastructure for leading financial services brands across the world.
Our clients include the world’s largest banks, top tier card issuers and fintechs who utilise our rewards infrastructure to power their earn & burn rewards programs. These include American Express, CapitalOne, HSBC, Brex, Virgin Money, SMBC, ICBC, Bradesco, ANZ, HDFC and Top 10 financial services brands in many other countries.
With a best-in-class technology suite and the world’s broadest rewards content marketplace, we are the engine behind winning premium rewards propositions for financial services all around the globe.
Our clients are spread across continents, and we serve over 1 billion customers globally. No matter where you are in the world, you’ll recognize our footprint!
We believe that nothing should stand in the way of companies who strive to drive growth via compelling and effortless rewards propositions that their customers love.
Welcome to the future of customer growth. Join us as we shape the future of rewards in financial services!

As a member of the Customer Dashboard team, you will:
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Craft secure, performant and user-friendly solutions to empower our customers to manage their SaaS loyalty programs efficiently

• Play a key role in driving day-to-day work such as sprint planning, pair programming, technical mentorship, and code reviews
• Have the opportunity to solve problems across multiple areas, such as performance, security, multi-tenancy & scalability
• Engage closely with our designers, product owners and other engineering team members in developing brand new features like custom campaigns builder, payment integrations and a world-class customer onboarding experience
• Enhance our web application with dynamic access control and different user permissions in mind
• Handle production incidents and improve operational processes, monitoring, and tooling to minimise their impact.
• Support maintaining our integrated call centre platform and handle some incoming change requests