Staff Product Designer - Logistics , Service (all genders)

at  Delivery Hero

About the opportunity
We are on the lookout for a Staff Product Designer (all genders) to join our Service Product line design team. You will be part of the Self Service Tribe. This team is responsible for building the Help Center and Customer x Rider chat experiences. The aim is to help customers solve their problems quickly and easily.
In your role as Staff Product Designer you will be required to shape the experience for our customer facing products, create design roadmaps, run the full product design cycle, collaborate with our local and global stakeholders and co-ordinate the designers on the product as needed.

• Experience of leading and mentoring other designers
• Demonstrate clear excellence in at least two areas: UX, Visual Design or Research
• Experience working on products/services across multiple platform and region
• Operational experience in prioritization and time-management
• User-centric focus with a strong understanding of designing platforms for B2B experiences
• Ability to lead discussions, promote design solutions and adapt design practices – convincing through narrative and rigor
• Data-driven expertise
• Experience working with Figma
• Excellent written and verbal communication skills in Englis