STAFF SERVICES MANAGER I

at  Department of Public Health

Job Description and Duties
This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by advancing the health and well-being of California’s diverse people and communities. As an employee of the Communications, Food, and Vendor Policy Branch, the incumbent serves as part of a team that monitors, improves, and implements local and statewide policies which protect and serve Women, Infants, and Children (WIC) participants, vendors, and local agencies.
The incumbent works under the general direction of the Chief, Vendor Policy and Food Package Section, Staff Services Manager II (SSM II). The Staff Services Manager I (SSM I) supervises, plans, and organizes the work of staff to interact with the United States Department of Agriculture (USDA), major food manufacturers, and nutritionists to identify foods, medical formulas and nutritionals, and food packages that provide the necessary nutritional content while reducing costs to the WIC program. The SSM I actively participates as a member of the WIC Division management team.

ABOUT THE CDPH/WIC FAMILY

Over 200 state staff work at California Department of Public Health’s WIC Division, headquartered at the Natomas campus in Sacramento. WIC is committed to a hybrid workforce and the state provides a modest stipend for those who fully and partially work from home. Staff are provided with a computer or laptop, camera, and large screen to conduct their work. We build our unit teams virtually and maintain contact with stakeholders by being on camera to solidify our relationships.
The WIC Division is led by senior managers administering a Local Services Branch, Vendor Management Branch, Communications, Food, and Vendor Policy Branch, the Local Policy and Health Programs Branch, the Data and Integrity Branch, the WIC Systems Integration Branch, and the Operations team. Through these branches, support staff, analysts, specialists, researchers, and nutritionists serve the needs of WIC families.
Special Requirements
For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.
A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # (398425) and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at www.CalCareers.ca.gov. Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.
If you are unable to submit your application electronically through your CalCareers account, please email apply@cdph.ca.gov for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/13/2024

EXPERIENCE IN:

• Creating processes and procedures based on policies and regulations.
• Communicating sensitive and confidential materials clearly and concisely in written and verbal formats.
• Presenting information to various audiences in virtual or in-person settings.
• Leading projects with various levels of staff.

KNOWLEDGE OF:

• State and federal policies and regulations related to the WIC program.
• Knowledge of or experience working with Medical formulas and nutritionals.
  Benefits
  Benefit information can be found on the CalHR website and the CalPERS website.
  Contact Information
  The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Please refer the Job description for details