Staffing Consultant

at  TeamHealth

EXPERIENCE:

Not Specified

JOB DESCRIPTION OVERVIEW:

Analyze the physician staffing needs of D&Y business clients and staff approved providers in the needed locum tenens assignments of the clients.

QUALIFICATIONS / EXPERIENCE:

• Bachelor’s degree in Communication, Business Administration, or related field, or equivalent professional experience required.
• One to three years of experience in telemarketing, sales, staffing and/or marketing (healthcare knowledge is a plus) strongly desired.
• Intermediate knowledge of various software applications (Microsoft Office Suite preferred) and the ability to learn new business software applications.
• Demonstrated ability to communicate effectively via verbal and written means.
• Professional telephone presentation.
• Excellent interpersonal skills with an orientation towards customer service.
• Ability to work with minimal direction and supervision.
• Strong organizational skills accompanied by flexibility to quickly adapt to any new business environment.
• Experience in coordinating simultaneous assignments by assessing project deadlines, establishing work priorities, and coordinating personal work schedule.

• Engage clients by telephone to develop understanding of client staffing needs in order to sell staffing solutions to meet the business operational needs of the client.
• Contact recruited providers to market available locum tenens work assignments of business clients.
• Understand qualifications and skills of providers to make appropriate recommendations in presenting providers to clients in order to staff client chosen providers for work assignments at client site(s).
• Recruit new providers to contract to work for D&Y by proactively calling practicing physicians, hospitals, residency and fellowship programs to identify potential candidates.
• Identify potential new business clients.
• Generate 50 – 80 outbound phone calls each business day.
• Regularly follow up with clients ensuring their staffing needs are being met.
• Resolve conflict between the provider and the business client as needed during the work assignment.
• Maintain accurate information in company database to ensure tasks are completed in a timely manner.
• Provide weekly report of activities and other reports as requested by sales management.
• Work with Provider Pay Clerks as needed in gathering and verifying information on provider work logs.
• Work with the Sales Manager on outstanding account receivable issues of business clients.
• Attempt to reach resolution with competitors as needed concerning providers and business client issues.
• Provide feedback and coordinate with Sales Manager to implement regionally targeted marketing to strengthen awareness of D&Y services.
• Maintain account ownership for existing business.
• Develop long term staffing solutions for assigned clients.
• Carry a company provided cell phone on a rotating schedule to be available to resolve business needs of providers and business clients after normal business hours.
• Perform other projects/tasks as assigned by supervisor.