Station Manager - Sydney Station - NSW

at  DHL

We currently have an exciting leadership opportunity available within the DHL Global Forwarding Australia team - Station Manager – SYD which is based in our Sydney office located at Matraville, NSW.

ACCOUNTABILITIES

• Implement business strategy in line with DHL’s vision and strategy, standards, and guidelines.
• Lead Station sales, marketing, and operations, and oversee accounting, purchasing, personnel, and/ or financial functions.
• Ensure the Station’s P&L and cash objectives are met.
• Lead Station performance and plans for improvement.
• Explore, identify growth opportunities, and propose market development plans.
• Use First Choice tools to improve, change, or adapt existing methods, techniques, and/or processes to be more efficient.

COMPETENCIES / QUALIFICATIONS

• Proven leadership skills.
• Open communicator and showing respect for people.
• Strategic thinker.
• High customer & results orientation.
• High level of personal motivation / ownership.
• Ability to problem solve.
• High trust, loyalty, and independent.
• Demonstrated commercial acumen.
• Ability to perform under pressure.
• Minimum eight plus (8+) years of Freight Forwarding experience.
• Relevant Tertiary qualification i.e., Degree in Management, Logistics, or Industry related fields (preferred).
• Experience working in a multi-national working environment.

Station Manager SYD key responsibility includes:

• Leading the Sydney Station to achieve employer-of-choice, customer-of-choice, and investor-of-choice objectives in line with DHL’s vision and strategy, standards, and guidelines including compliance with Country legislation /policies.This role has a direct reporting team of 10 and a full-time equivalent employee responsibility of 217.

People Management

• Develop a high-performance service culture within the Station.
• Station management which includes multiple teams led by Managers and Team Leaders.
• Ensure adherence to OHS, Quality & BCM local processes.
• Manage the allocation of appropriate resources and employees’ commitment to achieving Global, Regional, and Country & Station objectives and targets.

Customer/Stakeholder

• Develop strong, trusting relationships with senior business leaders across DHL and the market.
• Ensure effective customer service through a process-orientated approach that delivers reliable service.

• Leads negotiations with quality external suppliers and ensures reliability of services provided.Active member of our Senior Management Team (SMT).