Store Associate - Shortage Control

at  Burlington Stores

LOCATION 3671 North Freeway Blvd Sacramento CA US 95834
Overview
New Store Opening in Sacramento, CA in Spring 2024!
Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!
As a Shortage Control Associate (SCA), your role directly impacts the store’s security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high-risk areas will contribute to mitigating theft and creating a safe and enjoyable shopping environment.
You will engage with our customers and associates in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction.
Your discipline, awareness of your surroundings, and commitment to maintaining safety and security standards will be critical as you monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities.
Your confidence, positive attitude and expertise in store shortage reduction programs will positively influence behaviors and allow you to effectively build trust and respect amongst customers and associates.
You will be a valuable partner to store and field leadership by identifying and reporting theft incidents and/or suspicious subject(s) to your Manager on Duty once identified.
Key Responsibilities:

KNOWLEDGE AND COMMUNICATION:

• Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
• Understand the role you play in keeping your store and assets safe and secure

EXPERIENCE AND REQUIREMENTS:

• 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred
• Ability to stand and walk for extended periods of time and to visually monitor store environment
• Ability to maintain confidentiality as required
• Ability to review, analyze and comprehend business trends
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting
• Ability to work in fast paced, high-pressure environment with detailed focus and disciplined decision making
• Excellence communication with customers and co-workers
• Excellent leadership skills that support fostering productive business relationships
  If you…
  …are excited to deliver great values to customers every day;
  …take a sense of pride and ownership in helping drive positive results for a team;
  …are committed to treating colleagues and customers with respect;
  …believe in the power of diversity and inclusion;
  …want to participate in initiatives that positively impact the world around you;
  Come join our team. You’re going to like it here!
  You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
  Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
  Location US-CA-Sacramento
  Posting Number 2024-217620
  Address 3671 North Freeway Blvd
  Zip Code 95834
  Workplace Type On-Site
  Position Type Regular Part-Time
  Career Site Category Store Associate
  Position Category New Store Openings
  Evergreen Yes
  Min USD $16.00/Hour
  Mid USD $16.00/Hour

Please refer the Job description for details