Store Concierge Cambridge, ON

at  Specsavers

ABOUT SPECSAVERS:

Specsavers has been on a continual mission to improve lives through better sight since 1984 with a heavy focus on eliminating preventable vision loss and blindness. Having successfully achieved the ‘Great Place to Work’ accreditation, we strive for the highest professional and clinical standards. We also recognize that our people are critical to our past and future success – thus providing outstanding personal development plans, unstinting support and excellent benefits. Come join our mission of transforming eye health and careers around the world for over 40 years!
Objective:
The Store Concierge plays a crucial role in driving foot traffic, engaging potential customers, and creating awareness about the significance of regular eye exams. This position focuses on promoting the Specsavers brand and enhancing customer engagement by encouraging customer to have eye exams.

QUALIFICATIONS:

• Previous experience in sales, event staffing, or promotional roles is advantageous.
• Excellent verbal and written skills with strong attention to detail.
• Exceptional communication skills.
• Passionate about promoting health and wellness.
• Ability to work independently and as part of a team.
• Flexible schedule, including weekends and evenings.

JOIN OUR DYNAMIC TEAM AT SPECSAVERS AND BE THE DRIVING FORCE BEHIND TRANSFORMING EYE HEALTH! ARE YOU READY TO ENGAGE WITH CUSTOMERS, PROMOTE EYE CARE AWARENESS, AND ENJOY FANTASTIC PERKS LIKE FREE GLASSES AND EYE EXAMS? IF YOU’RE PASSIONATE ABOUT MAKING A DIFFERENCE AND THRIVE IN A DYNAMIC, CUSTOMER-FOCUSED ENVIRONMENT, THEN THIS STORE CONCIERGE ROLE IS PERFECT FOR YOU! APPLY NOW AND EMBARK ON A REWARDING JOURNEY WITH SPECSAVERS!

Position: Store Concierge (Temporary, 3-month contract)
Type: Fixed-Term, with the potential to be extended or transitioned into a permanent position
Schedule: Hours vary, including days, weekends, and evenings
Location: Cambridge (Cambridge Centre)

RESPONSIBILITIES:

• Proactively approach customers passing the store, fostering awareness about the Specsavers brand and offer.
• Provide information on eye health and benefits of professional eye exams.
• Offering to clean or adjust customers current glasses to engage in conversation to encourage bookings and glasses sales.
• Communicate effectively with retail staff to ensure a seamless customer experience.
• Maintain accurate records of customer interactions, appointments, and glasses sales.
• Prioritize a high level of customer satisfaction through friendly and informative interactions.