Store Consultant

at  National Storage

ABOUT US

Since 2000, National Storage has become one of Australia’s leading self-storage providers, operating 230+ centres in Australia and New Zealand. As an ASX 200 company, we prioritise our people and customers, driving our success.
It’s an exciting time for us at National Storage as we continue to expand and solidify ourselves as the market leader for all things storage. With a continual growth plan for expanding our portfolio across Australia and New Zealand, we have a Full Time Store Consultant role now on offer at our Albury centre.

THE ROLE:

Reporting into the Store Manager, our Store Consultants are a vital role within our business, as they work closely with our customers to ensure a seamless service is provided. The role itself is an exciting & varied role encompassing customer service, administration, and operational tasks. You will be working for a dynamic and innovative company that is at the forefront of the self-storage industry.

A Day-to-Day Life of a Storage Consultant Consists Of:

• Working in a customer facing environment to deliver the ultimate customer experience by supporting our customers in making the best storage choice for their needs.
• Conduct centre tours and walk throughs which showcase our facilities.
• Focusing on centre presentation, maintenance, cleanliness and achieving budgeted KPI goals to ensure our centres always represent our high standards.
• Maintain a safe and secure centre by wearing appropriate safety gear, safe use of equipment, and following workplace health and safety procedures.
• Action general administration duties such as customer contracts, inventory, and insurance claims