Store Leader
at Travelex
Hobart TAS, Tasmania, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 07 Aug, 2024 | Not Specified | 09 May, 2024 | N/A | Problem Solving,Customer Experience,Product Knowledge,Analytical Skills,Probes | No | No |
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Description:
Role purpose
To run a profitable Travelex business in line with our gold standards, company philosophies and operational systems. The Store Leader is responsible for the overall performance of their assigned store, reporting into the Area Manager.
Key Accountabilities
Grow sales and profitability of the store measured by:
- Annual sales and profit growth
- Customer retention
- Sales process adherence for all enquiry streams
Increase product market share measured by:
- Market share
- Product Mix
Optimise the Customer Experience measured by:
- Following the C.A.R.E selling model
- NPS Scores
- Conduct interviews for potential new starters
- Effectively train, coach and develop new starters
Maintain a safe, secure and compliant working environment measured by:
- SVC scores
- KYC Error Rate
- Spot checks
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Retail Industry
Sales / BD
Retail Management
Graduate
Proficient
1
Hobart TAS, Australia