Store Leader

at  Travelex

Hobart TAS, Tasmania, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate07 Aug, 2024Not Specified09 May, 2024N/AProblem Solving,Customer Experience,Product Knowledge,Analytical Skills,ProbesNoNo
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Description:

Role purpose
To run a profitable Travelex business in line with our gold standards, company philosophies and operational systems. The Store Leader is responsible for the overall performance of their assigned store, reporting into the Area Manager.
Key Accountabilities

Grow sales and profitability of the store measured by:

  • Annual sales and profit growth
  • Customer retention
  • Sales process adherence for all enquiry streams

Increase product market share measured by:

  • Market share
  • Product Mix

Optimise the Customer Experience measured by:

  • Following the C.A.R.E selling model
  • NPS Scores
  • Conduct interviews for potential new starters
  • Effectively train, coach and develop new starters

Maintain a safe, secure and compliant working environment measured by:

  • SVC scores
  • KYC Error Rate
  • Spot checks

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Retail Industry

Sales / BD

Retail Management

Graduate

Proficient

1

Hobart TAS, Australia