Store Manager - Chadstone Australia
at Orlebar Brown
Chadstone VIC 3148, Victoria, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 21 Jul, 2024 | Not Specified | 28 Apr, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- Transplanting the culture of the brand into the daily working lives of the store team, the role is the primary representative of the brand to the store team and customers.
- Recruitment, training and ongoing coaching and evaluation of all directly recruited teams. Making sure each team member has the requisite skills and knowledge at the point of hiring or can be quickly developed to do so.
- The ability to form long term, personal connections with customers through relationship building, service, and clienteling skills.
- Personal experience of, or enthusiasm for, travel and life experiences. Having a wanderlust and a desire to do and learn more. Also, to take an interest in the environmental and social aspects of the world.
- A knowledge of our customer lifestyles and, priorities.
- Can present themselves well, orally, and can dress themselves in considered, detailed manner.
- The ability to use multiple customer service tools and understand their performance.
- Establish a total service approach to retail. We believe that each store is a critical point of contact for customers and potential customers, but your role is to ensure that it behaves as part of a global network across all formats (Web /other stores and retail formats/ other retailers). Ensure that customer communication is in line with company framework and guidelines to ensure quality and consistent approach. Utilise the reward and recognition programmes available as part of the motivation for store teams to engage with customers on broader relationships.
- Ensure that the presentation and operation of the physical store are maintained and efficient. Creating excitement through visual presentation of collections. Executing against company initiatives and providing feedback on how to improve or adjust for particular quirks.
- You should be capable of understanding performance of your store both directly and indirectly, directly being the personal integration in store and indirectly through the maintained relationship outside the store that results in long term productive relationships across the O. B network. Formulating plans to improve to, or above the levels expected. You will be expected to provide feedback and insight to assist with financial planning at any time.
- Provide feedback and opportunity analysis in a considered but ongoing basis across key merchandising and all operational elements of running of your store through trading reports and store visits.
- Ensure budgets and costs are managed in line with expectation. Protecting the personnel, and financial assets of the company in terms of your stores and stock holding within. Take accountability for the overall P+L of your store, alongside the halo effect (indirect sales) on the total network.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Retail Industry
Sales / BD
Management
Graduate
Proficient
1
Chadstone VIC 3148, Australia
