Store Manager (m/f/d)

at  Horizn Studios

GENERAL DESCRIPTION

In your role as Store Manager (m/f/d) you will be responsible for leading our flagship store in Munich. You will ensure an excellent customer experience and an optimal product presentation as well as the achievements of sales targets. In addition to actively advising customers, you will primarily establish smooth operations, a motivated team, and uncover potential for improvement. In this role you will directly report to our COO.

YOUR SKILLS AND EXPERIENCE

• You have 2+ years of experience in leading small teams within the premium retail or hospitality sector.
• You have experience dealing with products or services requiring intensive consultation.
• You are talented at building long-lasting customer relationships, acquiring and retaining customers by identifying their needs and wishes and thus ensuring a high level of customer satisfaction.
• You have solid experience in working towards sales targets and you challenge yourself on a daily basis to increase your sales.
• You value maintaining high visual merchandise standards and work reliably in an organised and structured manner.
• You have an outgoing, friendly, enthusiastic, positive and sales driven personality.
• You have experience with administrative tasks and know how to organise your work efficiently.
• You are passionate about travelling, smart products, fashion, design and sustainability.
• You have experience working in an international working environment and speak English and German fluently. Additional languages are a plus.
  Please note: As a purpose driven company, we actively fight climate change, racism, gender-inequality and support underprivileged individuals and communities, such as forcefully displaced youth and refugees. We expect you to actively support and contribute to our causes.

ABOUT US

Horizn Studios is a fast-paced digital travel venture based in Berlin. Founded by experienced entrepreneurs Stefan Holwe and Jan Roosen in 2015, Horizn Studios was Europe’s first direct-to-consumer travel brand and the world’s first brand to integrate a removable charging device. In collaboration with NASA, it launched the world’s first luggage concept for space travel. In addition, the brand has received special attention off the back of global collaborations with BMW, Soho House, Beats by Dre, and many more. Our international team, operating both remotely and out of our Berlin headquarters, is dedicated to shaping the future of travel. They pioneer sustainable solutions, using innovative materials with a minimal environmental impact, for instance, so that future generations have the opportunity to broaden their horizons, too.

• Take over the entire management of our flagship store.
• Take responsibility for the customer’s experience, product presentation, sales and the representation of Horizn’s brand values.
• Manage a team of sales advisors and encourage and motivate them through your communicative, collaborative and open management style at eye level. Help us grow the team in the future.
• Be responsible for any administrative tasks (personnel deployment, vacation planning, preparation and provision of key figures).
• Welcome our customers and advise them with your exceptionally competent, open-minded and positive manner. Inspire our customers: show them how our products will make their journeys adventurous and seamless.
• Provide customers’ feedback regarding product and service and help us to constantly improve our products and customer’s experience.
• Organise the inventory management.
• Your work has an immediate effect on Horizn’s success and you are keen to take ownership for that.
• Be part of a self-organised and agile environment.