Store Manager

at  National Storage

Since 2000, National Storage has become one of Australasia’s leading self-storage providers, operating 230+ centres in Australia and New Zealand. As an ASX 200 company, we prioritise our people and customers, driving our success.
It’s an exciting time for us at National Storage as we continue to expand and solidify ourselves as the market leader for all things storage. To assist us with our growth, we are seeking a dedicated Full Time Store Manager to work at our Coconut Grove centre.

THE ROLE:

Our Store Managers join forces with their Operations Manager and team to enhance centre performance in line with company values. This pivotal role spans across customer service, administration, operations, and people management, playing a crucial role in the business.

KEY RESPONSIBILITIES INCLUDE:

• Leading and motivating a team of 1-2 Store Consultants, whilst setting clear expectations, providing ongoing support and feedback to ensure team performance meets or exceeds targets.
• Ensuring excellent customer service is consistently delivered.
• Overseeing operational excellence and actively managing centre operations, including centre presentation, maintenance, general administration duties, security, access control, inventory management, and compliance with health and safety regulations.
• Weekly & monthly reporting summarising the centre’s financial performance directly to the Operations Manager.
• Promoting a positive and inclusive team culture that aligns with the company’s values and fosters teamwork, care, and excellence.