Store Manager

at  STUDYPLUS CONSULTANTS LIMITED

Amery Private Limited, Auckland
Join our team at Amery, a leading convenience store committed to providing convenience, quality products, and exceptional customer service to our communities. With a focus on convenience and value, we strive to exceed customer expectations every day. As we continue to expand, we are seeking a motivated and experienced Store Manager to lead our team and drive success at our Auckland store.

REQUIREMENTS:

• Previous experience in retail management, preferably in the dairy store or grocery industry. Suitable tertiary qualification in Management may substitute the requirements for work visa.
• Strong leadership skills with the ability to effectively manage and develop a team.
• Excellent communication and interpersonal skills.
• Knowledge of retail operations, inventory management, and cash handling procedures would be advantageous.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite and point-of-sale (POS) systems.
• Flexible schedule, including evenings, weekends, and holidays.

• Oversee all aspects of store operations, including sales, inventory management, customer service, and staff supervision.
• Lead and motivate a team of store associates, providing training, coaching, and performance feedback to ensure excellent customer service and operational efficiency.
• Manage inventory levels, monitor product quality, and coordinate with suppliers to ensure timely deliveries and optimal stock levels.
• Implement marketing initiatives and promotional strategies to drive sales and increase store traffic.
• Ensure compliance with company policies, procedures, and safety standards, including cash handling procedures, food safety regulations, and cleanliness protocols.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner, striving to resolve issues and exceed customer expectations.
• Analyze sales data, monitor industry trends, and identify opportunities for business growth and improvement.
• Maintain accurate records of sales, inventory, expenses, and employee schedules, and prepare reports for management as needed.