Store Manager

at  WHSmith

EXCITING OPPORTUNITY FOR A SEASONED PROFESSIONAL TO JOIN OUR FOOD BY WHSMITH LISMORE TEAM AND LEAD OUR CAFE OPERATIONS!

• Exciting opportunity to manage and oversee 2 bustling cafés located within our Lismore Hospital site!
• Sociable Monday – Friday roster
• Full time salaried position

ABOUT WHSMITH AUSTRALIA

WHSmith is a historic British retailer focusing on news, books, and convenience, and more recently Café operations across Australia. Our retail stores are located in some of the busiest and most exciting airports in the country, and our food sites in some of the busiest hospitals. Both provide a dynamic and fast-paced work environment that is perfect for driven individuals who thrive on a challenge. Our company values are Value our People, Drive for Results, Customer Focus & Accountability. As such, we are looking for enthusiastic and energetic individuals who share our passion for delivering exceptional customer service and who are committed to helping our business grow and succeed.

As a Store Manager, you will be leading the team and managing the daily operations of two bustling café sites nestled within Lismore Hospital!

Here’s what you’ll do:

• Set the bar high for customer experience, by implementing our customer service guarantee to ensure each visit leaves with a lasting impression.
• Explore growth and sales opportunities, including customised catering.
• Maintain a positive work environment by keeping the team motivated and engaged by embracing our core values.
• Work closely with your Area Manager to thrive in all aspects of operations to identify trends, revenue growth, stock management, and staff development.
• Adherence to health and safety procedures, working with our health and safety team to ensure your site is fully compliant.

In this position, your regular working hours are 38 hours per week, Monday – Friday ideally starting around 5.30 or 6am.