Store Resident Trainer - Charlotte Tilbury - UAE

at  Alshaya

KEY ACCOUNTABILITIES:

Taking direction from the Field Education Manager, support the effective and inspirational delivery of all defined training materials across:

• The Charlotte Tilbury Magic Experience” service model and intermediate artistry development
• Full Curriculum facilitation of team including induction, social and developmental training
• Supporting the operational business management & education strategy across your key door identifying priorities and implementing local initiatives
• Facilitate new launch NPD and Skincare Training
• The Learning Management System
• Monitor KPIs to measure the impact of training delivered, providing feedback to the relevant Store Manager, Area Manager and Field Training Managers adapting training based on the feedback from the wider team to ensure all educational content is impacting and driving KPI results.
• Working in collaboration with the Field Sales/Training Managers, define a training and development plan for your retailer to deliver KPI expectations, covering:
• Accelerating. high potential/high performance individuals using the development pathway and certification process
• Managing and addressing under-performance
• Feedback Surveys (Pulse)
• Login, completion & engagement on the Learning Management System
• Optimizing social advocacy
• Succession planning for your team based on skill set opportunities

Please refer the Job description for details