Store Training & Development Lead
at JB HiFi
Queensland, QLD, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 28 Jul, 2024 | Not Specified | 06 Jun, 2024 | N/A | Product Categories,Collateral,Training Programs,Service Standards | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
ABOUT US
JB Hi-Fi Group is one of Australasia’s largest and most trusted retailer groups. Specialising in consumer electronics, home entertainment, small appliances, and white goods. JB Hi-Fi’s Purpose is to ‘Help People with Better ways to Live, Learn, Work and Play’. We want to – own the tech and entertainment space, grow our customer base and support our people to be the best and deliver the highest quality service! This is at the heart of our business, and we want you to be a part of it!
As the Store Training & Development Lead, you will have the opportunity to create, support, and uphold a culture of collective high performance and great customer experiences across the store, ensuring the delivery of high quality product and service solutions on every occasion, including:
- Undertake and assist with the onboarding and induction of team members new to JB or new to role
- Lead product training programs to ensure the sales team are well equipped to demonstrate and sell existing and emerging product categories.
- Demonstrate, lead and coach a high level of customer service standards including pre, during and post the sale.
- Utilise all available materials, tools and collateral to train the teams.
- Work collaboratively as part of a team to deliver day-to-day store operation
Responsibilities:
As the Store Training & Development Lead, you will have the opportunity to create, support, and uphold a culture of collective high performance and great customer experiences across the store, ensuring the delivery of high quality product and service solutions on every occasion, including:
- Undertake and assist with the onboarding and induction of team members new to JB or new to role
- Lead product training programs to ensure the sales team are well equipped to demonstrate and sell existing and emerging product categories.
- Demonstrate, lead and coach a high level of customer service standards including pre, during and post the sale.
- Utilise all available materials, tools and collateral to train the teams.
- Work collaboratively as part of a team to deliver day-to-day store operations
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
Queensland, Australia