Strategic Account Manager

at  BuildASigncom

BuildASign aims to make it easy and affordable for people to share their message or tell their story with custom and personalized products. We relentlessly innovate and improve to provide customers with exceptional value and an experience that fosters a long-lasting relationship. The Austin, Texas-based organization has grown since the company’s inception in 2005 to include more than 400 employees. BuildASign also operates EasyCanvasPrints.com and AlliedShirts.com. We are passionate about attracting top talent that will relentlessly innovate and continue to help our double-digit revenue and profit growth trajectory.

POSITION OVERVIEW:

The Account Manager (AM) increases revenue within their assigned accounts through top-down and bottom-up selling. The AM engages with clients in a consultative relationship and identifies new internal stakeholders to expand our solutions offering.

QUALIFICATIONS:

• Hybrid work/in-office
• Bachelor’s degree in Business Administration, Marketing, or a related field preferred
• Minimum of experience of 3 years in sales or a related field
• Understanding of franchise/real estate/mid-market industry and market trends
• Proven track record of successfully meeting sales targets and achieving growth
• Solid experience with CRM software
• Ability to build and maintain strong relationships with clients and customers
• Ability to travel to tradeshows, conferences, and in person client meetings 20-25% of the time
• Must reside in the state of Texas

• Act as advisor for your accounts and recommend, through consultative selling and open dialogue, custom solutions based on client needs
• Maintain strong, long-lasting relationships within your assigned account portfolio in order to drive revenue and keep clients engaged with our products and services
• Identify new stakeholders/decision-makers and grow opportunities for increased revenue and new sales solutions within your account portfolio
• Serve as lead point of contact for all customer account management matters
• Ensure the timely and successful delivery of our solutions according to client needs and objectives
• Develop account plans and strategies and forecast, track, and report key account metrics
• Proactively and clearly communicate metrics and progress of initiatives for your accounts to internal and external stakeholders regularly

• Ensure excellent customer service

  To be successful in this role one must demonstrate:

• Consultative selling – ability to understand and align prospect needs and challenges to customized solutions

• Ability to influence key stakeholders at all levels of the organization
• Strong verbal and written communication, listening, negotiation, and presentation skills
• Excellent organization and time management skills
• Strong attention to detail
• Collaboration – work effectively with others within EAS and cross-functionally
• Analytical mindset and ability to interpret sales data and market trends
• Stats to be regular on the company’s top producer’s list
• Expert knowledge of our materials, products, processes, and cost
• Excellent attendance is essential – we need you here to provide an outstanding experience for our customers