Strategic Account Manager (Hybrid)

at  Quorum Business Solutions

OVERVIEW

We are seeking a dynamic person to join our Middles East sales team as a Strategic Account Manager for our upstream software solutions. The Strategic Account Manager (SAM) will be part of an extraordinary team that delivers innovative business process software solutions for the Oil & Gas industry.
As one of our SAMs, you will be responsible for building and maintaining pre and post sales relationships with Quorum’s customers while meeting short- and long-term sales goals. Our talented solutions architects and solutions consultants will present strong technical presentations to the clients you engage and ensure a successful implementation of the solutions you sell. You will be responsible for engaging both existing clients and potential clients in this role: You should be excited by both nurturing current clients and expanding our footprint in current clients, and by captivating prospective clients.

REQUIREMENTS

• At least 5 years’ experience in account management and/or software sales.
• Bachelor’s degree or equivalent experience in a related technical, business discipline, or equivalent
• Advanced English level. All internal business-related communications (both verbal and written) will be conducted in English
• Strong presentation skills
• Ability to negotiate and present strategic proposals
• Ability to identify opportunity and close deals

PREFERRED SKILLS

• Highly motivated and innovative individual who can work independently while leveraging various internal and external groups necessary to achieve success for all stakeholders
• Excellent communication and interpersonal skills
• Demonstrated success in developing and implementing selling strategies for software system solutions
• Negotiation skills: the ability to gain support of ideas, proposals, and solutions
• Results-oriented: ability to focus on desired outcomes and the means by which they are achieved by meeting and or exceeding standards based on past performance, goals, and objectives
• Passionate about technology
• Strong organizational skills with an ability to manage competing client demands
• Knowledge of oil and gas industry, including knowledge of current industry trends and challenges, an asset, but not required
• Ability to influence at varying levels across the organization
• Prepare briefings about the business, technical and financial benefits of our solutions and collaborate with customers to develop customized solutions.
• Being able to conduct presentations to different audiences (executives, leaders, analysts) within our prospects and clients
• Basic knowledge of the Oil and Gas industry is accepted, Upstream – related knowledge preferred
• Self-motivated, team oriented and committed to providing an extraordinary level of service

• Build full Account Plans for assigned accounts
• Work closely with our internal Quorum resources (Solutions Architects, Solution Consultants, and other Services team members) to create a compelling message for clients from initial contact through to end user experience: Ensure an exceptional Total Customer Experience at each account you manage
• Build and develop a trust-based, mutually beneficial relationship with principal customer sponsors (including executives and analysts) of the account
• Mature and formalize account relationship expectations and address all Quorum products and services with a growth strategy for each that maximizes “customer share” across all accounts
• Lead and foster company-to-company relationships to develop competitive immunity
• Attain targeted sales goals and performance through the effective management of resources
• Sponsor and institutionalize new and innovative ways of working in teams to meet customer needs/sales
• Identify new opportunities and build credibility with customers
• Comply with Quorum’s policies and processes
• Load and update information into our systems (CRM, HR, etc.)
• Comply with our clients and prospects policies
• Being an active member of the team focused in building a cooperative and successful team environment
• Maintain current functional and technical knowledge of the entire Quorum offering
• Build and develop market awareness and brand recognition in the region
• Being an active member of the team focused in building a cooperative and successful team environment
• And other duties as assigned