Strategic Partner Account Manager (PAM) UK&I

at  Aircall

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Aircall is a place where voices are valued.
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.
Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.
We are seeking a talented and Strategic Partner Account Manager (PAM) to join our dynamic team in London. This role is crucial for driving our growth and development within the UK, Ireland & Nordics. As a Strategic PAM, you will manage and develop key strategic partnerships with leading integration providers and channel partners to expand Aircall’s market presence and drive revenue growth.
This role requires a blend of strategic thinking, relationship management, and hands-on execution. You will be responsible for nurturing relationships with our partners, identifying new business opportunities, and working closely with cross-functional teams to ensure successful partnership outcomes.

QUALIFICATIONS:

• Bachelor’s degree in Business, Marketing, or a related field.
• At least 4+ years of experience in partnership management, business development, or a similar role in a competitive, data-driven environment.
• Demonstrated ability to develop and manage strategic partnerships, with a strong track record of achieving targets.
• Exceptional analytical and strategic thinking abilities.
• Excellent communication, negotiation, and interpersonal skills.
• Deep understanding of the UK and Ireland markets.
• Experience in representing an organization in public forums and thought leadership discussions is a plus.
  Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
  Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
  We’re creating a place where great people trust one another and thrive together.
  People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

KEY RESPONSIBILITIES:

• Partnership Management: Develop and manage relationships with key strategic partners, including software providers and channel partners (e.g., System Integrators, Solution Partners, Digital Consulting firms).
• Business Development: Identify new partnership opportunities and develop strategies to expand Aircall’s market presence in the UK&I and Nordics region.
• Strategic Planning: Utilize data-driven insights to create and execute strategic partnership plans that align with Aircall’s business objectives.
• Collaboration: Work closely with other GTM teams, and Product Development teams to ensure a cohesive approach to partnership management and to drive joint initiatives.
• Performance Tracking: Monitor and evaluate the performance of partnerships using KPIs and metrics, ensuring alignment with Aircall’s goals and objectives.
• Market Insight: Stay informed about industry trends, competitive landscape, and market opportunities to provide strategic insights and recommendations.
• Event Participation: Represent Aircall at industry events, conferences, and thought leadership forums to enhance brand visibility and partnership opportunities.