Stroke Project Support Officer - Band 5

at  North Bristol NHS Trust

Management of Stroke administrative and clerical staff SSNAP operational lead Support complaints and PALS process Identify any training or development needs and implement as necessary for administrative staff. Upholding the management of all annual leave, sickness absences and performance. To oversee rosters and maintain accurate records of working hours, overtime, and absences on the eRoster system (or paper records, if appropriate). To support the management of doctors, nurses, ANPs and PAs.
To undertake any other duties appropriate to the post, as agreed with the Performance and Operations Manager To ensure all clerical and administrative staff within the department have an annual appraisal and personal development plan. Co-ordinating annual leave for clerical and administrative staff in a planned and constructive manner to ensure cross cover within department. To investigate and respond to departmental complaints and concerns, including lessons learned and action plans for improvement. To support the management of consultant, middle grades and junior doctors rota.
To undertake any other duties as requested by the Management Team, in line with the duties and responsibilities of this role

Please refer the Job description for details