Student Community Engagement Coordinator

at  University of Alberta

QUALIFICATIONS

• An undergraduate degree; focusing on business, marketing, HR, communications or public relations preferred.
• Two to three years’ experience in a post-secondary student engagement/student services is preferred.
• Computer proficiency in a Windows environment using MS Office applications, social media and Google applications; experience with website Content Management Systems (CMS) is an asset.
• Strong written communication and creative writing skills.
• Exceptional interpersonal, consultation, and communication skills; experience with public speaking and understanding of cross-cultural communications.
• Experience with project & event management with the ability to work on multiple projects at once.
• Ability to work well in a multicultural, multilingual environment with students and faculty from many countries, cultures, linguistic groups, religions, sexualities and genders.
• Must demonstrate a strong desire to work in a team-based environment to meet team goals and to maintain a collaborative, efficient team dynamic, contributing to a positive team culture.
• Ability to work independently and exercise independent judgment and proven problem-solving abilities.
• Outcome-oriented and high attention to detail and the student experience.
• Exceptional organizational and time management skills.
• Ability to work under tight deadlines under pressure with a demanding workload.
  At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

• Executes programs & events that promote student success, retention & wellness, and cultivates a strong sense of community by promoting student involvement.
• Maintains expertise and awareness of university policy and guidance for events management and ensures policies are adhered to and risks are managed for all student engagement events and activities.
• Organizes and implements plans and activities for new student Orientation.
• Ensures effective communication plans that share appropriate and consistent messaging to students across mediums & platforms.
• Responsible for sending out a weekly student e-newsletter to current students, which serves as the main form of communication between the faculty and the ongoing students.
• Provides content and updates to the Business website, specifically related to the Student Services and academic programs areas; under direction of SCE Lead, works with Communications & Marketing Service Partner and/or contract communications professionals in any larger scale website revisions.
• Creates unique and specialized programs and activities that can support the large and diverse student population, including working closely with colleagues in the areas of international and indigenous engagement.
• Supports the SCE Lead in developing a proposal to create, implement, support and maintain a student mentorship program.
• Under the guidance and direction of the SCE Lead, participates in collection of data and metrics to support reporting on the evaluation of the effectiveness of programming efforts.
• Considers EDII and accessibility practices in all student activities and initiatives.
• Under direction of SCE Lead, contributes to the creation of social media/digital marketing.
• Works on special projects and initiatives targeted towards current Faculty of Business students.
• Creates and implements outreach events and programming that maximize the reach and reputation of the Business Undergraduate Office unit.
• Assist in creating unique advising opportunities for current students (i.e. pop-up advising, information sessions, etc.), and supports the advising team on initiatives when appropriate.
• Under direction of SCE Lead, recruits, trains/onboards, manages, and schedules a volunteer pool.