Student Data Technical Assistant

at  Grand Rapids Public Schools

Job Description
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
GRPS MISSION: Our mission is to ensure that all students are educated, self-directed and productive members of society.
Title: STUDENT DATA TECHNICAL ASSISTANT
Department: Student Data Services
Bargaining Unit: Grand Rapids Association Education Officer Personnel (GREAOP)
Hourly Rate: Based on the collective bargaining agreement

JOB SUMMARY

The Student Data Technical Assistant for Student Data Services (SDS) is responsible for a wide variety of technical and support functions on behalf of SDS customers – school-based staff, central office staff, students, and parents. The SDS Student Data Technical Assistant has wide knowledge of and expertise in pupil accounting processes and procedures, student information system (Synergy) data integrity and analysis, online registration, project facilitation and management, training, student scheduling and grading. Student Data Technical Assistants collaborate and troubleshoot with all SDS customers via SDS Call Center phone, e-mail, on-site consulting, and professional development to ensure exemplary data management, therefore earning maximum pupil FTE funding per building. The SDS Student Data Technical Assistant reports to the Director of Student Data Services.

EDUCATION AND EXPERIENCE:

Associates degree in Business Administration, Data Analysis, Computer Science, or related field.
Demonstrated intermediate working knowledge of a student information system and technical proficiency utilizing MS Office Suite, Good applications, and Adobe.
Demonstrated ability to proactively process multiple projects and priorities, troubleshoot issues, meet deadlines, and communicate project risks to supervisor.

PREFERRED QUALIFICATION:

Demonstrated ability to work collaboratively with principals and other school-based staff on scheduling, attendance, and enrollment issues supported by excellent written and verbal communication skills.
Demonstrated advanced working knowledge of Synergy student information system and MiPSE
Knowledge of scheduling processes and formats (block scheduling, traditional, family, etc.), graduation requirements and transcripts, attendance procedures, FERPA, and Pupil Accounting law in the state of Michigan.
Pupil Accounting Specialist MSBO certification or commitment to complete within the first three years.

KNOWLEDGE, SKILLS, AND ABILITIES:

Demonstrated ability to work well with others.
Demonstrated excellent attendance and punctuality.
Demonstrated ability to represent the district and the department professionally and courteously.
Demonstrated respect for confidentiality and professionalism
Demonstrated ability to work in a diverse environment.
Demonstrated ability to work as part of a team and support staff decisions.
Ability to deal with high stress situations.

ADA REQUIREMENTS

The physical demands, work environment factors, and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please refer the Job description for details