Student Interest and Conflict Resolution Adviser

at  Victoria University of Wellington

• Location: Kelburn
• Type: Permanent
• Post Date: Wed Jun 26 19:57:37 2024
• Ref: 1611
• Can you work effectively under limited supervision?
• Do you have strong oral and written communication skills?
• Are you experienced in triage, behavioural risk assessment and complex case management?

Te Herenga Waka - Victoria University of Wellington is currently recruiting a full time, permanent Kaiārahi, Tauria - Student Interest and Conflict Resolution Adviser to join the Tauria - Student Interest and Conflict Resolution team in Te Purengi - Student Experience and Wellbeing.
The role will be responsible to support the work of the Kaiwhakahaere, Tauria - Manager, Student Interest and Conflict Resolution managing student issues, behavioural risks, concerns, complaints to support a safe and inclusive community.

Key responsibilities:

• Provide guidance and assistance to students and staff in areas of student safety, behavioural risk, interpersonal conflict, and other student concerns.
• Effectively gather and assess information, as required, to ensure that concerns, complaints, and conflict involving students are resolved at the earliest, and where appropriate, at the most informal level.
• Undertake complex case and complaints management, behavioural risk assessment and interventions to support behaviour change.
• Respond to sexually harmful behaviours to ensure students are aware of their support and reporting options, in an appropriate and timely manner.
• Provide facilitation and conflict resolution where appropriate to assist the student and staff community to address concerns through alternative avenues.
• Training and delivery of educational programs under the direction of the Kaiwhakahaere, Tauria - Manager, Student Interest and Conflict Resolution to contribute to safe and respectful communities.