Student Success Assistant Graduate Intern

at  University of Derby

JOB DETAILS

Department
Library and Learner Support
Responsible to
Academic Librarian (Skills)
Location
Kedleston Road, Derby Campus
Salary
£20,757 to £22,021 per annum (For exceptional performers, there is scope for further progression up to £25,088 per annum)
Closing date
Sunday 16 June 2024
Contract type
Fixed term contract for 23 months
Post type
Full-time
Adaptive working type
Hybrid
This role will be based on site, primarily in the named location with the opportunity to work remotely available in line with our Adaptive Working Framework.
Reference
0036-24-R

QUALIFICATIONS

• Applicants must be recent graduates of the University of Derby who have graduated from their University of Derby programme within the last two years.

EXPERIENCE

• Experience of working in a customer service or office environment role.
• Experience of developing own skills for study and/or employability.
• Experience of producing online content.

SKILLS, KNOWLEDGE & ABILITIES

• Commitment to equality, diversity and inclusion with the ability to role model, adhere to and advocate the University’s Equality, Diversity and Inclusion Policy.
• Evidence of high levels of accuracy and attention to detail.
• Ability to plan, prioritise and organise work to achieve objectives on time.
• Excellent communication skills both one-to-one and presenting to groups.
• Confident in approaching new technologies and flexible approach to change.

BUSINESS REQUIREMENTS

• Ability to work across all University sites, as required.
• Ability to be flexible within the working pattern to meet the business needs, including working evenings, weekends or extended hours.

EXPERIENCE

• Experience of web development.

SKILLS, KNOWLEDGE AND ABILITIES

• Knowledge and understanding of the post-16 education environment.

ABOUT THE ROLE

This is an amazing opportunity for a recent graduate of the University of Derby to directly contribute to the success of current and future students of the university. Having graduated from a University of Derby programme within the last two years, you will provide a key perspective to the university’s Student Success Programme as you work closely with departments across the university on initiatives which support student success.
You will need to be a 2023 or 2024 graduate to be applicable for this position.
Your experience of developing your own skills for study and/or employability will be vital as you work to curate, design and develop resources aimed at both students and academic staff. These will include online guides, workshops, videos, livestreams and podcasts, so your confidence in approaching new technologies will be key. You’ll also use your excellent communication skills as you contribute to the broader activity of working groups and project teams to assist with the effective delivery of Student Success Programme.
Please note: previous role holders of a University of Derby Graduate Intern Scheme will not be considered for this role.
For further information and informal enquiries regarding the role, please contact Naomi Bowers-Joseph, Academic Librarian (Skills) via n.bowers-joseph@derby.ac.uk
For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via recruitment@derby.ac.uk

PRINCIPAL ACCOUNTABILITIES

• Contribute towards the curation and creation of both student facing and academic facing content, including, but not limited to, online guides, workshops, videos, livestreams and podcasts, ensuring a particular focus on interactivity.
• Utilising web technology, maintain a hub platform for relevant learning resources, ensuring an effective user experience.
• Build positive and effective relationships with colleagues across the Student Success programme, working collaboratively to resolve issues and complete tasks.
• Bring a student perspective to considerations of the user journey through the Develop@Derby resources, ensuring that students can access the right resources at the right time.
• Coordinate the promotion of relevant learning resources to students in a variety of formats, including online and in person.
• Capture data and feedback in respect of relevant student-facing and staff-facing learning resources, in accordance with defined measures and benchmarks.
• Maintain high-levels of accuracy in respect of data input.
• Actively participate as a member of working groups and project teams across the Student Success Programme, to develop and implement policies and procedures, contribute towards decision-making, resolve issues and implement assigned activity.
• Actively promote and support inclusion through operational activities undertaken through the role.
• Undertake personal and professional development in support of the role.
• Be flexible with working pattern and in working at different University sites and supporting other library teams, as required.
• Ensure compliance with relevant University policies and procedures.