Success Architect

at  Filescom

Remote, Oregon, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate20 Jun, 2024Not Specified23 Mar, 2024N/AGood communication skillsNoNo
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Description:

Responsibilities:

  • Mastering the technical features of Files.com.
  • Demonstrating platform value but not responsible for “closing” clients or upselling in any way
  • Working with clients to ensure they are getting as much value as possible from their investment with Files.com
  • Building relationships with key clients
  • Understanding client usage and determining ways they can further utilize the Files.com platform.
  • Responding to customer-initiated interactions such as phone calls and emails (one-on-one communication).
  • Demonstrating underutilized features for clients
  • Taking a high-touch approach to success, encouraging frequent interaction with customers.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

Information Technology

Graduate

Proficient

1

Remote, USA