Summer Worker - Human resources

at  Wheels Inc

Job Description:
Job Title: Talent Development Coordinator
Department: Human Resources
Reports To: Manager, Talent Development (Skills/Competencies Pillar)
Prepared Date: July 2023
Approval-Dept. Mgr/Dir: Karen Henry, Senior VP, Human Resources
Approval- Dept. Head: Mary Formosa, Chief Human Resources Officer (CHRO)
Approval-H.R.:
FLSA Status: Non-Exempt

SKILLS/COMPETENCIES:

• Skills in Microsoft Outlook, Excel, PowerPoint, and Word required. Skills in One Note, SharePoint, MS Teams and other products, a plus.
• Experienced in managing learning/reporting in an LMS (Workday preferred)
• Demonstrated ability to engage audience as a training facilitator/presenter
• Make a positive impression in written, verbal, and face to face interactions.
• Proven track record of life-long learning and growth mindset
• Detail-Oriented
• Creative problem-solving skills.
• Care and understanding for people.
• Ability to work with confidential information and maintain confidentiality.
• Ability to work in a remote/hybrid team environment.
• Flexibility/ability to handle multiple tasks and changing priorities.
• Takes leadership in making suggestions and implementing process improvements that improve accuracy and efficiency.
  EDUCATION and/or EXPERIENCE:
  At least two years of relevant administrative and/or teaching/training experience.
  High school diploma or equivalent.

• General TDEV Support
• Respond to general TDev questions and requests in a timely manner.
• Collaborate with TDev Team, partners, and stakeholders to deliver on projects to meet department and organizational strategic and operational priorities.
• Coordinate and support TDev Team learning events including both in-person and virtual events (Including coordinate set-up arrangements; coordinate virtual session production; prepare and assist with materials; create and manage rosters, track completions and evaluations, and assist with clean up as needed.)
• Facilitate/present online and in-person instructor-led courses, as needed.
• Coordinate activities for mandatory compliance training including creating courses, tracking completion, reporting results, etc.
• Learning Management System (Workday) Administration
• Assist the TDev team in configuring, testing, maintaining, and updating learning objects, assignments, records, and resources in the company’s Learning Management System (LMS) Workday.
• Create and manage Workday courses, programs, campaigns, reports and dashboards.
• Answer learner and leadership questions and help troubleshoot LMS issues.
• Create and run regular reports on attendance, enrollment, usage, and other relevant TDev metrics.
• New Employee Orientation/Onboarding
• Ensure new employees and contract/contingent workers are set-up in Workday correctly for a great onboarding experience.
• Become primary facilitator/presenter to conduct appropriate sections of onboarding experience, including first week welcome, building tours, onsite and virtual training sessions, and other onboarding activities and events.
• Provide administrative support to other onboarding facilitator(s), including ensuring all participates have joined, troubleshoot log-in or other issues, provide follow-up documents, ensure learning completed in time to meet compliance requirements, provide support to new hires, etc.
• Engagement & Communication
• Manage TDEV team email inbox, phone, and mail – coordinate communications by being the first point of contact for responding to inquiries.
• Keep internal and external TDEV calendars updated with events and information.
• Partner with internal communications team and contribute to the weekly HR newsletter and other communications by providing timely TDEV content.
• Build effective working relationships with TDEV partners and relevant stakeholders to support and effectively communicate TDEV vision, mission, priorities, support, resources, and events.
• Team Resource Management
• Purchase and manage all TDEV team supplies.
• Manage the use of TDEV equipment, books, and other resources and track their movement and upkeep.
• Assist with TDEV Budget, submit invoices for payment; and reconcile department credit card statement on a monthly basis.
• Research and communicate with vendors and suppliers, as needed; Maintain all vendor and supplier contracts, licenses, and renewals.
• Miscellaneous
• Provide back-up administrative support for other members of the HR and TDev team, as needed.
• Participate in department process improvement activities.
• Complete other duties as assigned.