Supervisor, Commercial Operations

at  Baxter

THIS IS WHERE YOU SAVE AND SUSTAIN LIVES

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

YOUR ROLE AT BAXTER:

Are you ready to take on an outstanding opportunity as a Commercial Operations Supervisor? Look no further, because Baxter Healthcare Corporation has an exciting administrative role waiting for you in Heredia, Costa Rica!

WHAT YOU’LL BE DOING:

• Supervise a team of administrative professionals, providing mentorship, coaching, and support to ensure the team’s success
• Lead and coordinate a group of collaborators to ensure the Channel Operations Activities (Uploads, Eligibility Requests, Chargeback/Trace error clearing, Trading Partner Management, Payments, AR resolution, etc) are completed accurately, timely and are aligned to support the Commercial Ops Targets, Goals and Priorities
• Collaborate with cross-functional teams to determine and implement efficient and effective processes to optimize commercial operations
• Supervise and analyze important data to identify areas for improvement and drive operational excellence.
• Cultivate and nurture strong connections with individuals both within and outside the organization to promote teamwork and accomplish shared objectives.
• Perform ad hoc analysis, reports, audits for strategic evaluations to support management decision making
• Be responsible for the coordination and execution of various administrative tasks, including scheduling, travel arrangements, and expense management
• Prepare the Monthly Results/Metrics to Review, working closely with leadership.
• Participate on monthly reviews of results, provide improvement actions where vital
• Conduct regular performance evaluations and provide feedback to team members to drive continuous growth and development
• Stay informed about current industry trends and effective strategies to ensure our commercial operations remain competitive in the market.