Supervisor, Communications Systems

at  Metro Vancouver

Department: Water Services
Employee Group: Exempt
Location: 4515 Central Boulevard, Burnaby
Salary Range/ Wage Rate: Management / Leadership, Level M1 ($113,977.62 - $134,055.72 annually)

• Supervises the operation, maintenance and enhancement of the communication networks associated with Supervisory Control and Data Acquisition (SCADA), Industrial Control Systems (ICS), Critical Infrastructure Protection (CIP), and voice radio communication systems used to operate and monitor the region’s water transmission, treatment and wastewater collections systems. Works to optimize service life and reliability of facilities and equipment and provides direction to staff in the implementation, maintenance and operation of these systems.
• Monitors and controls spending ensuring the effective and efficient expenditure of allocated funds within the approved budget. Contributes to budget preparation and planning. Assigns and prioritizes work, prepares work schedules and plans and proposes strategies to effectively use resources. Prepares business cases for issues or opportunities outside of budget requiring immediate attention.
• Ensures communication systems are reliable and continuously available. Monitors, analyzes and reports on system performance making prompt decisions for corrective measures as required. Coordinates and oversees corrective and preventative maintenance and improvement projects for a variety of communication infrastructure including wired and wireless communication networks, Remote Telemetry Units (RTUs) and Human-Machine Interfaces (HMIs). Ensures adherence to work plans, schedules and budgets.
• Contributes to developing standards, policies and procedures for security and network management, program configuration, RTU and HMI logic. Participates in the ongoing evaluation of the SCADA/ICS and communications network and voice radio systems design, maintenance, project work practices, methods and methodologies. Manages, maintains and prepares a variety of records and reference materials for equipment including asset record sheets, program listings, maintenance logs, trouble reports, training and operation manuals, drawings and software licensing.
• Coordinates with the Program Manager (Operational Technology) to procure necessary materials, equipment and support services. Contributes to implementing new facilities and SCADA/ICS and communications systems projects; coordinates and delivers assigned project work and performs commissioning duties in collaboration with other staff.
• Hires, supervises, directs and develops staff, monitoring performance towards division, department, and corporate objectives; ensures staff adhere to corporate workplace conduct and purchasing policies. Ensures work is completed in accordance with CIP security standards, departmental and corporate standards, policies and procedures. Leads, coaches, and develops staff recognizing the importance of technical and safety training.
• Ensures safe work procedures are integrated in the work routines of staff and conducts safety meetings as required. Continually monitors work practices in the field noting and addressing safety issues as they occur. Prepares written safe work procedures and ensures lock out and confined space entry procedures are implemented as required. Assesses compliance with safety standards for matters such as radio frequency emissions, radio antenna selection and mast structure.
• Works as a team leader, facilitator and consensus builder. Encourages employee involvement in decision making and provides constructive and motivating feedback to staff.
• Performs other related duties as required.