Supervisor, Substation Operations

at  Eversource

Role and Scope of Position:
Provides leadership for the construction, maintenance, and repair of substation equipment. Analyzes historical inspection, maintenance, test and operational data to establish appropriate maintenance requirements for equipment. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience.

TECHNICAL KNOWLEDGE/SKILL/EDUCATION/LICENSES/CERTIFICATIONS:

Technical Knowledge/Skill:

• Thorough knowledge of applicable work practices and procedures and safety requirements.
• Detailed knowledge of power system maintenance and operation.

Education:

• Bachelor’s Degree or the equivalent related experience is required.

Experience:

• Supervisor: Minimum of Five (5) to ten (10) years of experience is required
• Experience in the operation and maintenance of substation facilities is preferred
• Previous supervisory experience is preferred

Licenses & Certifications:

• Must hold a valid motor vehicle operator’s license; valid CDL preferred

• Supervises crews in construction and maintenance activities for T&D substations.
• Coordinates maintenance and construction of assigned assets by making arrangements for staffing, materials and equipment with other sections such as Maintenance, Field Communications/Engineering, Control Centers and contractors according to prescribed schedules and methods
• Responsible for the reliability and condition of substation assets
• Analysis of maintenance data and its accurate input directly into company database
• Sets clear expectations and provides ongoing feedback to employees regarding their performance. Effectively addresses performance issues. Conducts comprehensive performance reviews (per applicable bargaining unit contract).
• Responsible for the proper application of local union contracts and agreements. Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
• Directs safety awareness and compliance initiatives within the group, and monitors safety performance. Champions efforts to achieve world-class excellence regarding safe work practices and procedures, and safety performance.
• Demonstrates and role models a customer-first attitude. Seeks to quickly resolve customer issues by collaborating with employees and other departments.